Director, IT Contact Center - Nashville

The Contact Center Supervisor will be responsible for providing management coaching and development to Customer Relationship Specialist and achieve operational excellence for their site. · ...

We're looking for an experienced, data-driven leader to design and advance our enterprise call center strategy. · We operate as a remote-first company with options for a hybrid work model in Nashville. · TailorCare seeks to recruit and retain staff from diverse backgrounds and en ...

We believe in offering performance-driven individuals a place where they can build a career and expect more opportunities. · Help enrich our customer's lives by answering questions and solving problems to ensure an effortless banking experience for our customers. · ...

The Director Problem Incident and Event Management drives technical support teams to recover services during periods of service disruption or outages to key technology platforms applications. · Lead and oversee day-to-day operations of the Enterprise IT Service Desk managing inte ...

The Contact Center Representative works closely with patients to schedule appointments for primary and preventative care at each of UNHS clinics. · answer contacts with a warm and professional demeanor · respond to customer inquiries · ...

As the Contact Center Content Specialist, you will play a key role in ensuring agents are fully equipped with the information and resources they need to support law enforcement agencies effectively. · Maintain knowledge base in SharePoint. · Maintain document management processes ...

This position is incentive eligible. Do you want to join an organization that invests in you as a Manager IT Contact Center? At Parallon, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three ye ...

TheDirectorofContactCenterOperationsisaccountableforthe coreoperationalfunctionsthatenableahigh-performingclinicalcallcenterstaffedbyRNsandLPNs. · Ownforecasting,capacitymodeling,staf fingsplans,and schedulingstrategiesacrossallshiftsandclientprograms. · ...

The Director, Call Center Operations is accountable for the core operational functions that enable a high-performing clinical call center staffed by RNs and LPNs. · ...

The Contact Center Content Specialist will play a key role in ensuring agents are fully equipped with the information and resources they need to support law enforcement agencies effectively. · You will create, update, and maintain the training materials and knowledge articles tha ...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. · The Direct ...

The Director, Call Center Operations is accountable for the core operational functions that enable a high-performing clinical call center staffed by RNs and LPNs. This leader oversees workforce management, licensure and compliance operations, external client scheduling coordinati ...

IntellaTriage acts as an extension of each client by using a tailored approach to deliver compassionate, around-the-clock care through the clinical expertise of our virtual nursing team. · The Director, Call Center Operations is accountable for the core operational functions that ...

The Director of Contact Center Operations at IntellaTriage oversees core operational functions that enable high-performing clinical call centers staffed by RNs and LPNs. · Own forecasting capacity modeling staffing plans scheduling strategies across all shifts client programs. · ...

+ We are seeking a Contact Center Representative to join our team. As a Contact Center Representative, you will be responsible for providing exceptional customer service and support to our clients. · + Answering customer inquiries and resolving issues in a timely and professional ...

+This position is incentive eligible. · The Director – Contact Center Technology is responsible for overseeing the IT strategy and the tactical deployment of new Contact Center as a Service (CCaaS) technologies within Parallon managed contact centers as well as other HCA contact ...

+This position is incentive eligible. · Do you want to join an organization that invests in you as a Director Contact Center Technology Genesys? At HCA Healthcare, you come first. · +Bachelor's degree in Computer Science, Analytics, Information Systems, Business Administration, E ...

The Director – Contact Center Technology is responsible for overseeing the IT strategy and the tactical deployment of new Contact Center as a Service (CCaaS) technologies within Parallon managed contact centers as well as other HCA contact centers not managed by Parallon. · ...

Join our team as a day shift, full-time, 100% remote Contact Center Analyst. · ...

+The Manager, Contact Center is responsible for overseeing the daily operations of the contact center, ensuring a high level of customer satisfaction, team performance, and service quality. This role leads a team of supervisors, team leads, and member service representatives. · + ...