Airline Passenger Assistant - Long Beach, United States - ABM Industries

ABM Industries

Verified Company

Long Beach, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Benefit Information:

Pay:16.00/Hourly Rate

Shift:
Part-Time (Open Schedules - 5:00 am - 9:00 am Wed/Thur Off and 6:00 pm - 10:00 pm Tue/Wed Off)

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

Position Description:

The function of this job is to fulfill the passenger services obligation of the airlines for its officially disabled passengers as well as to assist non-disabled persons who desire wheelchair assistance for their comfort.

Passenger services positions are very customer service oriented and "tipping" is allowed and customary.

Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25-$100 per week (example only).

Essential Functions:

At all times follow all safety precautions (push wheelchair at a safe pace, beware of other passengers and carts darting into path, push only one wheelchair at a time, back wheelchairs down jetways rather than faceforward due to decline of the jetway ramp, etc.
Interact with passengers in a positive interpersonal way
Assist passengers in any way necessary to provide professional passenger relations (i.e. providing directions, assisting with flight information, and helping with any outoftheordinary circumstances like delayed flights)
Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes

Responsibilities

Safely transport passengers from gate to gate, curb to curb, or gate to curb dependent upon whether they are
Interminal plane transfers, originating passengers, or destinationarriving passengers
Assist passengers at baggage claim as necessary
Coordinate with dispatcher for assignments (dependent on airport)
Coordinate with gate agents to assist any wheelchairassisted passengers who will need gate agent assistance at time of boarding to board the aircraft
Complete thorough Incident Reports for any accidents or outoftheordinary events while in the court of transporting a passenger

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military.

With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.

Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.