Team leader with a focus on housing management - Phelps, United States - ZephyrTech

ZephyrTech
ZephyrTech
Verified Company
Phelps, United States

1 month ago

Savannah Johnson

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Savannah Johnson

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Description
About the Company

We are a company specialized in customer dialogue. We offer call center, multichannel, and AI solutions to ensure that we are always accessible for our customers. As a team, we make sure that our customers' questions, requests, or problems are received, addressed, and resolved with minimal time and financial investment.

What do we offer?

  • Opportunities for shaping without restrictions
  • Competitive salary based on position and market
  • Performance-based bonuses
  • Comprehensive training at our Brandenburg location
  • Hybrid work model, both on-site and remote

What can you expect?

  • You will be responsible for leading and developing your team
  • You will conduct team meetings, employee discussions, and trainings
  • You will be in charge of analyzing and evaluating key performance indicators and setting goals
  • You will ensure internal quality targets and KPIs for our customers
  • You will optimize work processes and procedures

What do you need to bring?

  • You have excellent communication skills, empathy, and teamwork abilities
  • You have a self-responsible, performance- and revenue-oriented work style
  • You have experience in leadership
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