- Lead implementation of SaaS solutions with government agency teams.
- Own each client implementation effort by providing project management, gathering of business rules, implementation activities using PayIt Platform tools, and working with other teams where appropriate.
- Develop and configure prototypes using Platform tools based on clients' business need. Build and iterate to continually incorporate feedback from client.
- Deliver any requirements requiring engineering or other teams to those teams, following the process and coordinating timelines with PMO.
- Manage test planning creation as well as the alignment of requirements with Product teams including logging and coordination of implementation issues and bugs, and validation of test plan and requirements with client.
- Work cross-functionally to ensure delivery of configuration meets both client and PayIt product specifications.
- Support clients in maintaining good platform hygiene (customer friendly workflows, naming conventions, data set organization, etc.). Proactively problem solve by identifying potential configuration issues, user experience issues
- Serve as the primary connection point for steady-state hand off to Client Success, Operations, and Support.
- Develop training for various PayIt departments on user experience and unique client FAQs.
- Maintain, update, and develop client-related documentation internally and externally.
- Be a key player in coordinating efforts with client stakeholders.
- 3+ years of professional experience working for a software-based organization. Hands-on experience in supporting or implementing applications using web technologies and/or working in a client-facing Business or Solution Analyst capacity.
- Ability to lead large enterprise implementations across multiple stakeholder groups internally and externally.
- A proactive, logical, and collaborative approach to solving complex problems.
- Resiliency and the ability to handle multiple tasks and thrive in a fast-paced, dynamic environment. This is a growth company, so flexibility to adapt to (and likely effect change yourself) approaches & processes is critical
- Strong technical aptitude, with the ability to influence clients while managing evolving SaaS requirements.
- Experience with the full project management lifecycle. Specifically to articulating product roadmaps and deliverables in a client-facing capacity.
- Experience with Project Management and Collaboration Tools (i.e Confluence, Trello, Teams, Slack, Jira, etc.) Diagram and Visualization Solutions (i.e. Draw.IO, LucidChart, etc.), and Microsoft Office.
- Willingness to travel up to 50 percent of the time during normal travel conditions; travel varies based on project assignment requirements and client's aptitude to engage onsite as we continue to explore the new normal.
- Our mission matters. Your work will make life better for our government agency clients and the millions of residents they serve.
- You'll do some of the best work of your career here. We tackle complex challenges that are interesting to solve, and you'll grow a ton working at PayIt
- People are our most important resource. Everyone has a voice. Collaboration is our default setting. And we have fun together.
- We #payitforward with our corporate volunteer program, serving the communities where we work and live.
- Competitive salaries, excellent benefits, flexible working arrangements, and all the resources you will need to do your best work.
-
Implementation Program Manager
1 day ago
Commerce Bank Kansas City, United StatesAbout Working at Commerce · Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our cul ...
-
Client Implementation Manager
1 week ago
Info Matrix Corp Kansas City, United StatesInfo-Matrix Corporation is currently seeking a Client Implementation Manager to join our team. The role will require initial training and periodic travel to team meetings in Kansas City, MO. This role will also require the selected applicant to attend project meetings, when possi ...
-
Client Implementation Manager
4 weeks ago
PayIt Kansas City, United StatesPayIt is a fast-growing GovTech company on a mission to modernize how residents interact and transact with government, improving the customer experience and helping our client agencies more efficiently and effectively achieve their missions. Our easy-to-implement platform consoli ...
-
Implementation Project Manager
5 days ago
EquipmentShare Kansas City, United StatesEquipmentShare is Hiring a Implementation Project Manager · EquipmentShare is searching for a Implementation Project Manager for our Telematics office in Kansas City, KS, to support our team as the department continues to grow. This position can work remotely. · Primary Responsi ...
-
Implementation Project Manager
3 weeks ago
EquipmentShare Kansas City, United StatesEquipmentShare is Hiring a Implementation Project Manager · EquipmentShare is searching for a Implementation Project Manager for our Telematics office in Kansas City, KS, to support our team as the department continues to grow. This position can work remotely. · Primary Respons ...
-
Partner Implementation Project Manager
3 weeks ago
Global Payments Lenexa, United StatesWe partner with third-party software vendors across multiple categories to bring forth a complete processing solution. This role manages all aspects of small to medium-scale projects or initiatives from initiation to delivery, so the projects are com Project Manager, Implementati ...
-
Sapphire Innovations Kansas City, United StatesJOB DESCRIPTION: CRM/DATA MANAGEMENT SPECIALIST IN THE SALES MANAGEMENT DEPARTMENT (FULL-TIME/PART-TIME) AT SPARKASSE DÜREN · As the regional market leader, Sparkasse Düren places great emphasis on customer-oriented product design, which is bundled in the Sales Management departm ...
-
Quantum Dynamics Kansas, United StatesJob in Arisdorf, Kansas: We are currently seeking to strengthen our sales team with immediate effect or by agreement. Your responsibilities will include: · - Coordinating the rolling review of the sales plan with the sales department · - Ensuring high data quality · - Acting a ...
-
Partner Implementation Project Manager
2 weeks ago
Global Payments Lenexa, United StatesEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions an ...
-
Sr TMS Lead
4 weeks ago
Jack Cooper Transport Kansas City, United StatesJob Summary · Jack Cooper Transport is seeking a highly qualified and results-oriented Senior TMS Technical Lead to champion the selection and implementation of a Transportation Management System (TMS) for our carrier operations. This key role requires an understanding of transpo ...
-
SAP Ariba Functional Analyst
1 week ago
Bayforce Kansas City, United StatesThe SAP Ariba Functional Analyst plays a crucial role in optimizing the Supply Chain and Procurement processes by leveraging SAP Ariba solutions and ensuring seamless integration with existing systems such as SAP ECC 6.0 and S/4HANA. Key responsibilities include understanding cur ...
-
Senior SAP PP QM Analyst
1 week ago
InterEx Group Kansas City, United StatesSenior SAP PP QM Analyst, End User, Kansas City. My client a well known brand are looking for a full time Senior SAP PP QM Analyst to join the team, they are currently going through a S4 Hana implementation and ideally are looking for candidates to have a minimum of 8 years SAP P ...
-
ERP Specialist
2 weeks ago
Oscar Kansas City, United StatesJob Summary: · The ERP Operations Consultant will be responsible for implementing, managing, and optimizing ERP systems for our clients. This role requires a deep understanding of ERP software, strong analytical skills, and the ability to work collaboratively with various stakeho ...
-
SAP Ariba Functional Analyst
1 day ago
CPKC Kansas City, MO, United StatesCPKC is the only truly North American railway and we are making big moves We are a technology hub with more than 1,100 technology professionals who support 600+ applications that keep North America's supply chain moving. Our teams are focused on integrating two railways while dri ...
-
Business Advisory Services Manager
5 days ago
RUBINBROWN LLP Kansas City, United States Full timeThe Business Advisory Services group delivers a variety of consulting services for multiple clients in a variety of industries. Special emphasis for this role is placed on helping clients, understanding processes, risks, and controls often at an enterprise level, relating to comp ...
-
Advisor Program Management
10 hours ago
Gainwell Technologies Kansas, United StatesGreat companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. Youll have an incredible opportunity to grow your career in a company that values your contr ...
-
Staff Electronic Security Specialist
2 weeks ago
Burns & McDonnell Kansas City, United States Full timeDescription · Burns & McDonnell assists clients of all sizes and industries by providing extensive physical services ranging from assessments, integrated security solutions, and large security architecture designs. Services we typically provide include security and safety system ...
-
Data Engineer
1 hour ago
Brooksource Kansas City, United StatesData Engineer · Kansas City, MO · The Data Engineer will help build and maintain the cloud DeltaLake platform leveraging Databricks. Candidates will be expected to contribute to all stages of the data lifecycle including data ingestion, data modeling, data profiling, data quality ...
-
Consulting Manager
1 week ago
Blue Signal Search Kansas City, United StatesOur client, a prominent and widely acclaimed firm specializing in accounting and professional consultancy, is acknowledged for its steadfast dedication to expertise, ethical standards, and exceptional value. With an unparalleled reputation, they redefine the full-service experien ...
-
Corporate Change Manager
1 week ago
Burns & McDonnell Kansas City, United States Full timeDescription · The Enterprise Transformation Office (EXO) and ERP (enterprise resource planning) · Corporate Change · Manager will play a critical role in supporting our EXO mission to identify and implement strategies that empower the entire enterprise to perpetually scale, inn ...
Client Implementation Manager - Kansas City, United States - PayIt
Description
Job Description
Job DescriptionPayIt is a fast-growing GovTech company on a mission to modernize how residents interact and transact with government, improving the customer experience and helping our client agencies more efficiently and effectively achieve their missions. Our easy-to-implement platform consolidates government services and payments into one connected experience and enables our clients to drive resident trust, collect revenue quickly, and redeploy their staff to more important challenges. This innovative approach to government service delivery has garnered significant recognition in both the public and private sectors, including our inclusion in the GovTech 100 every year since 2017. PayIt solutions cover services including hunting and fishing licensing, DMV, courts, property tax, utilities, tolling, and more.
Our culture welcomes people who exhibit what we call "PayIt DNA": High integrity, drive, grit, high aptitude, and team orientation. We are collaborative and passionate about the work we do to improve the lives of our government clients and the end users they serve. We have ambitious scaling goals, and we look for team members who are ready to roll up their sleeves, solve problems, and find new opportunities to win with our clients. And we have a lot of fun together.
Ideally, this candidate will be based out of the Kansas City area.
However, remote candidates will be considered in the following markets (AR, FL, GA, IA, IL, KS, MI, MO, NC, OH, OK, OR, PA, RI, TN, TX, UT, VA, WA, WI).
Travel will be required, between 10-20%.
What You'll Be Doing:
What You'll Need to Have:
Why Work For Us:
What We Care About:
We hire high aptitude, high integrity people who are great communicators and want to be part of a growing team.
Commitment to Equal Opportunity
PayIt is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.
PayIt is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to the People Operations Team and let us know the nature of your request and your contact information.
NOTE: U.S. Citizens and all those authorized to work for any employer in the U.S. are encouraged to apply. We are unable to provide sponsorship in the United States at this time. PayIt participates in E-Verify. To learn more, click here. Canadian Citizens and those authorized to work in Canada without sponsorship are also encouraged to apply.
To all recruitment agencies: PayIt does not accept agency resumes. Please do not forward resumes to our careers' alias, PayIt employees or any other company location. PayIt is not responsible for any fees related to unsolicited resumes.
Stay Current on PayIt Happenings: Follow Us On Twitter, LinkedIn, Facebook, and Instagram.
Within the parameters of this position, ensure the confidentiality, integrity, and availability, and exercise due care of, company, client, and citizen data that is stored, processed, and transmitted by and for PayIt, as outlined in PayIt's Business Code of Conduct and Information Security Policies.