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    admissions specialist - Clarksburg, United States - Highland-Clarksburg Hospital

    Highland-Clarksburg Hospital
    Highland-Clarksburg Hospital Clarksburg, United States

    3 weeks ago

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    Description
    Job Details

    Job Location
    Highland- Clarksburg Hospital - Clarksburg, WV

    Position Type
    Full Time

    Job Shift
    Day

    Description

    HIGHLAND CLARKSBURG HOSPITAL

    JOB DESCRIPTION

    ADMISSIONS SPECIALIST

    JOB SUMMARY:
    Duties include phone triage, addressing requests for services and possible crisis intervention, answers calls with regard to hospital services, bed availability, general inquiries; offers resources when applicable, verifies insurance, utilizes our electronic medical records system, completes intakes and paperwork relevant to intakes. Reports to the Director of Social Services.

    ESSENTIAL FUNCTIONS:
    1. Provides clinical screening/assessment for potential and admitted patients
    2. Provides information and referral services for internal and external customers
    3. Interviews incoming patient or representative and enters data into EMR; assures admission criteria is met
    4. Presents clinical information to a member of medical staff for approval/denial of admissions
    5. Explains hospital regulations, patient rights and all admissions documentation to patient/representative
    6. Records/collects necessary personal information and secures required signatures
    7. Verifies patient information (custody arrangement, HCS, demographic data, etc)
    8. Verifies insurance benefits/payment information/collects co-pays as appropriate
    9. Performs duties and records all information concisely/accurately, and completely.
    10. Identifies and utilizes appropriate channels of communication
    11. Provides crisis intervention as needed
    ADDITIONAL DUTIES
    1. Ensures adequate continuing education credits to maintain licensure if required
    2. Provides patient and family education as needed
    3. Attends/completes staff development activities as required
    4. Attends monthly staff meetings
    5. Responsible for knowledge/review of Admission/HCHI policies
    6. Other related duties as assigned
    Qualifications

    QUALIFICATIONS:

    To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education and Experience:

    BS/BA Mental Health or Behavioral Health field-psychology, social work, criminal justice, etc.

    Knowledge of community resources and previous experience in mental health facility preferred.

    Language Skills:

    Ability to read and interpret instructions, documents, and follow procedures.

    Ability to write routine reports and speak effectively with patients and their families, employees, and public.

    Reasoning Ability:

    Ability to solve practical problems and deal with a variety of variables as needed.

    Ability to interpret a variety or instructions furnished in written, oral, diagram, or schedule form.

    Other Skills and Abilities:

    Computer literate, working knowledge of DOS, Windows, CMHC and other applications.

    Working knowledge of the DSM-IV and/or DSM-V

    Outstanding interpersonal and interviewing and assessment skills.

    Physical Demands:

    The physical demands described herein are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to finger, handle or feel objects. The employee frequently is required to stand, walk and reach with hands and arms. The employee is occasionally required to sit climb or balance, stoop, kneel or crouch, and smell. The employee must occasionally lift or assist a patient and be able to move up to 100 pounds. Incumbent will be expected to participate as necessary in the physical restraint of patients, have the ability to respond to rapidly escalating patient situations, and adapt too many varied resultant physical posturing as a result of such circumstances after crisis prevention intervention (CPI) training. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


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