District Hardware Technician - Archbold, United States - Ohio Department of Education

Description

Reports to:
District Services Supervisor and to those on the NBEC organizational chart to whom that
position reports.


Job Objective:
Performs troubleshooting and maintenance activities on network and computer system components
as part of the NWOCA program.


Minimum Qualifications:
Working knowledge of Windows and MAC operating systems and a mechanical aptitude for fixing
equipment.

Position requires travel in a specified region.
A record free of criminal violations that would prohibit employment in the public sector.
Supports the goals and philosophy of the organization.
Maintains a professional image and high level of integrity.
Complies with drug-free workplace rules and board policies.
Effective interpersonal communication skills are required.
Ability to schedule time effectively for optimal usage.


Essential Functions:
The following are typical work responsibilities. A reasonable accommodation may be made to
enable a qualified individual with a disability to perform essential functions.

Performs maintenance of network and computer system peripheral components as assigned by the assigned district.
Upholds board policies and follows administrative guidelines/procedures.
Fields all tech support requests and phone calls in a pleasant, helping manner.
Maintaining district technology inventory, including software licensing
Respects privacy. Maintains the confidentiality of privileged and sensitive information.
Keeps current with technology, workplace innovations, and obtains relevant training that support job functions.
Maintains open and effective communications. Promotes the organization's mission, philosophy, and vision.
Serves as an information resource to the district.
Assists users in accessing and utilizing NWOCA program resources effectively.
Maintenance of a current inventory of district assets and specific supplies.
User training as assigned.
Performs hardware and software testing as directed by district Technology Coordinator.
Cooperates with all NBEC and district personnel as well as with the public.
Pursues personal growth opportunities to enhance performance and advance organizational goals
Strives to develop rapport and serves as a positive role model for others.
Maintains a professional appearance. Wears work attire appropriate for the position.
Performs other specific job-related duties as directed.


Abilities Required:
The following personal characteristics and skills are important for the successful performance
of assigned duties.

Acknowledges personal accountability for decisions and conduct.
Averts problem situations and helps resolve conflicts.
Effectively uses listening, observation, reading, verbal, nonverbal, and writing skills.
Supports teamwork and a positive work environment.
Interprets information accurately and initiates effective responses.
Maintains an acceptable attendance record and is punctual.
Organizes tasks and manages time effectively. Meets deadlines despite time constraints.


Working Conditions:
To promote safety, employees are expected to exercise caution and comply with safety
regulations and NBEC policies/procedures when involved in the following situations/conditions.

Exposure to adverse weather conditions and seasonal temperature extremes.
Exposure to bloodborne pathogens and communicable diseases.
Interactions with aggressive, disruptive, and/or unruly individuals.
Operating and/or riding in a vehicle.
Lifting, carrying, and moving work-related supplies/equipment.
Performing repetitive tasks and using a computer keyboard/monitor for prolonged periods.
Traveling to meetings and work assignments.


Performance Evaluation:
Job performance is evaluated according to policy provisions and contractual agreements adopted
by the Northern Buckeye Education Council (NBEC).

The Northern Buckeye Education Council (NBEC) is an equal opportunity employer. This job
description identifies general responsibilities and is not intended to be a complete list of all duties
performed. This document is subject to change in response to staffing factors, funding variables,
modified operating procedures, and other unforeseen events.

The Northern Buckeye Education Council (NBEC) reserves the right to revise and/or change job duties
and responsibilities as the need arises. This job description does not constitute a written or implied
employment contract.