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BMW Sales Representative/ Client Advisor - Salem, United States - Lithia Motors
Description
Dealership:
L0240 BMW of SalemBMW of SalemWe're hiring Apply to join our Sales team todayLithia & Driveway (
NYSE:
LAD) is the largest automotive retailer in the U.S. and was named a 2022 Oregonian Top Workplaces award winner.
We are one of the fastest-growing companies on the Fortune 500 (#145 in With over 330+ dealerships worldwide representing over 50 brands in 3 countriesSales Representative / Client AdvisorSchedule: Full-Time, weekends required. Two days off in a row.
Pay:
Commission + Bonus. Pay dependent upon sales, average 45K-100K annually.
The Sales Representative is responsible for providing an exceptional customer purchasing experience.
The Sales Representative will ensure the customer gets all the information they are looking for, as well as presenting vehicles to customers to assist them in their buying decision.
They utilize the Customer Management System to ensure timely, professional follow-up and to maintain strong relationships with sold and prospective customers.
ResponsibilitiesGreet customers in a prompt, friendly and professional manner.Provide professional product presentations to all customers.
Offer and accompany customers on vehicle demonstration ride(s).Develop and prospect new business continuously.
Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.
Schedule customer appointments daily.Assist customer during write up process ensuring it is a non-confrontational experience.
Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.
Attend and actively participate in daily sales and training meetingsPractice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.
Maintain appearance and cleanliness of vehicle lot and showroom.Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.
Upon sale, introduce customer to Service department following Sales 2 Service process.
Obtain all appropriate licensing as required by state law (if applicable) following the states written policy.
Train assigned salesperson for 60 days daily on your store's sales process, role-play, product demonstrations and product quizzes to ensure Sales Representatives are well versed in the sales process and manufacturer product knowledge.
Assist sales representative with daily customer contact activity using the daily work plan in CRM to make daily sales appointments and follow-up on sold and unsold customers.
Communicate regularly with program coordinator and submit monthly meeting and activity information. Attend mentor trainings as necessary.Assist trainee to meet performance expectations as laid out in their job description.
Skills and QualificationsStrong written and verbal communication skills are requiredPrior Sales experience is ideal, but not requiredCurrent and valid driver's license with acceptable driving record is requiredStrong attention to detailSense of urgencyTyping
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
