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PM Hotel Group Melbourne, United StatesWhat You'll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guest Guest Service, Guest, Agent, ...
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PM Hotel Group Melbourne, United StatesWhat You'll Do: · You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge ...
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PT Guest Services Agent|Open Availability| Hilton Melbourne|Melbourne, FL - PM Hotel Group
Description
What You'll Do:
You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk.
Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you.
In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out.A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area.
Here are a few of the other tasks that will keep you busy on a daily basis:
Where You've Been:
We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience.
But most importantly you must be a people-person You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner.
If you don't work well under pressure, this won't be a great fit.When You're Here:
Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more.
But wait, there's a great upside:
in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.