Senior Content Management Analyst- Tax Software-Remote - Kennesaw, United States - Wolters Kluwer N.V.

Wolters Kluwer N.V. Kennesaw, United States

5 days ago

Description

Senior Content Management Analyst- Tax Software-Remote page is loaded

Senior Content Management Analyst- Tax Software-Remote

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locations

USA - Kennesaw, GA

USA-GA-Remote

time type

Full time

posted on

Posted 5 Days Ago

job requisition id

R

Job Description
Senior Content Management Analyst- Tax Software-Remote

Perform the analysis, research, and interpretation of state and federal tax rules and regulations and apply this knowledge through implementation of our proprietary software development application.
Program tax return calculations, e-file paths and update user interface within proprietary software development application to conform to year-over-year agency changes.
Self-test tax return calculations for accuracy, consistency and usability.
Develop Form print positions to obtain state Agency approval of all assigned forms, within deadlines.
Work closely with Forms Compliance to obtain forms approval from state Agencies.
Analyze, interpret, prepare and input tax test data scenarios to obtain MeF (Modernized e-filing) Assurance Testing system approval from state or Federal Tax Agencies, within assigned deadlines.
Coordinate and address any issues identified through

Quality Assurance Teams:
Forms Calculation, Forms Compliance and Programming.

Provide assistance, coaching, and technical analysis to Associate Content Management Analysts.
Monitor and triage customer issues throughout the year to increase overall quality of product.
Serve as a resource and mentor to Content Management Analysts.
Work in collaboration with other team (development, compliance, etc) to manage bugs and tooling improvements.
Maintain assigned tax products during tax filing season based on review from Quality Assurance and feedback from users.
Conduct research through electronic tax research tools (such as CCH IntelliConnect, State & Federal Websites)

Essential Skills and Responsibilities:

Ability to Develop strong professional working relationships across several teams as well as state and local tax agencies, in order to proactively monitor changes to tax rules, trends, and mandates.
Flexible, detail oriented, self-starter with positive attitude able to work in a collaborative environment.
Ability to provide project status updates, upon request both verbally and in writing on a regular basis.
Ensure assigned tasks are completed within established time frames for software delivery deadlines.

Minimum Qualifications:

Bachelor's Degree in Business with an emphasis in Accounting, Finance, Computer Science, or equivalent work experience.
Highly computer literate, including proficiency with MS Office Suite
Ability to thrive in a deadline-driven environment.
Excellent written and verbal communication skills. Ability to communicate fluently in English both verbally and in writing.
Ability and willingness to work extended schedule as required to meet all project deadlines.

Preferred Qualifications:

CPA, EA, Masters of Taxation, Masters of Accounting, or extensive tax experience is a plus.
Fundamental knowledge of software requirements definition, project management, process design, and programming and/or computer operations experience is a plus.
Prior Quality Assurance experience is a plus.

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