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    Patient Advocate - Dallas, United States - OneDigital | Resourcing Edge

    OneDigital | Resourcing Edge
    OneDigital | Resourcing Edge Dallas, United States

    2 weeks ago

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    Description
    Patient Account Representative- Healthcare Claims


    Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.


    Qualifications:

    • High School Diploma minimum
    • 1+ year's medical provider experience working with UB04, appeals & denials.
    • PC skills in a Windows environment are required.
    • Knowledge and utilization of desktop applications to include Word and Excel is essential.
    • Ability to initiate and follow through on projects and work independently with minimal
    supervision required.

    Responsibilities:

    • The Insurance Patient Account Representative is an extension of a client's business office
    staff.

    • Representatives are responsible for taking in-coming and making out-going calls to patients
    and insurance companies to resolve account balances.

    • All client policies and procedures are followed.
    • Representatives will perform any and all job-related duties as assigned.
    • Customer Service
    • Billing
    • UB-04 & CMS 1500
    • Complete all business-related requests and correspondence from patients and insurance
    companies.

    • Responsible for working on 40-50 Accounts Per Day
    • Complete all assigned projects in a timely manner.
    • Assist client and patients in all requested tasks.
    • Communicate to leadership management areas of concern or areas of improvement.
    • Research and respond to all patient inquiries received by telephone and mail.
    • Update patient demographic information and initiate account adjustments
    • Try to resolve account balances to zero prior to accounts being forwarded to an outside
    agency for collections.
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