- Demonstrate management duties of coaching, training, delegation, communicating to staff when managers aren't present, steps in where and when necessary.
- Supports management by supervising a designated or multiple areas of the unit.
- Can effectively open and close the unit.
- Completes all checklists and tools consistently daily
- Understands, follow and coaches all Health Dept. standards and guidelines.
- Recognizes unsafe conditions in the unit and reacts with urgency to eliminate and provide permanent solutions.
- Provide feedback on employee performance to the General Manager.
- Ensure customer service standards and customer needs are met. Refers high-impact customer service issues to the appropriate manager for resolution.
- Write portion of the schedule assigned by GM
- Maintains housekeeping and takes ownership of areas assigned by GM
- Cash handling standards are being maintained daily
- Provide employee training including a "train the trainer" awareness and approach.
- Professional in dress, communication and promoting change.
- High school diploma or GED
- Previous Customer Service Experience
- Food Safety Certification a plus
- Read and visually verify information in a variety of formats (i.e. small print)
- Visually inspect tools, equipment, or machines (i.e. to identify defects)
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, life, carry, push, pull, and place objects of weighing less than or equal to 50 pounds without assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling and stooping.
-
Shift Leader
6 days ago
Jersey Mike's Canton, United StatesJersey Mike's Canton is looking for a fun and fast paced individual to join our team · We offer competitive wages with tips, and numerous paths for advancement in pay, position, and leadership experience. · As a shift leader, you can expect to start out at $13.00/hr (with applica ...
-
SHIFT LEADER
5 days ago
United Dairy Farmers Mason, United StatesUnited Dairy Farmers Mason Montgomery Rd. [Retail Shift Supervisor] As a Shift Leader at United Dairy Farmers, you'll: Assure the delivery of outstanding service to every customer, either personally or through other employees on duty during your shift; Assign/monitor performance ...
-
Shift Leader
5 days ago
Penn Station Mason, United States[Restaurant Supervisor / Shift Manager] Aero Drive - As a Shift Lead @ Penn Station, you'll do lots of jobs including: Manage the team while running shifts; Lead and Train team members; Balance EOD reports; Be a responsible key holder; Prepare, cook, and serve food; Clean and mai ...
-
Shift Leader
1 week ago
Taco Bell Maineville, United StatesAre you a super dependable, get-it-done kind of supervisor looking for your next great opportunity? Are you looking to grow and go places to secure a bright future as a shift leader? Can you train and build a crew of loyal team members in order to ac Shift Leader, Shift Lead, Lea ...
-
Production Shift Leader
1 week ago
Stellar Enterprises Cherry Grove, United StatesSIEVERT is looking for a SHIFT SUPERVISOR FOR PRODUCTION (M/F/D) for our location in Rostock, Cherry Grove. · We are an international provider of sustainable premium quality building materials and intelligent logistics solutions. As a medium-sized family business, we have over 1, ...
-
SHIFT LEADER
5 days ago
United Dairy Farmers Maineville, United StatesUnited Dairy Farmers West U.S. 22 & 3 [Retail Shift Supervisor] As a Shift Leader at United Dairy Farmers, you'll: Assure the delivery of outstanding service to every customer, either personally or through other employees on duty during your shift; Assign/monitor performance of d ...
-
Shift Leader
1 week ago
Papa John's Maineville, United StatesAssistant Manager · The Assistant Manager supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. · Responsibilities · * Adheres to guidelines, techniqu ...
-
Shift Leader
5 days ago
Penn Station Maineville, United States[Restaurant Supervisor / Shift Manager] State Route 48 - As a Shift Lead @ Penn Station, you'll do lots of jobs including: Manage the team while running shifts; Lead and Train team members; Balance EOD reports; Be a responsible key holder; Prepare, cook, and serve food; Clean and ...
-
Shift Leader
4 days ago
Papa John's Maineville, United StatesPapa John's Ohio 48 [Shift Manager] As a Shift Lead at Papa John's, you'll: Execute cash management duties with POS and Shift Reports; Assist in the management of adequate inventory levels using the companys systems and guidelines to minimize loss; Manage companys assets by ensur ...
-
Shift Leader
6 days ago
Papa John's - Maineville Maineville, United StatesJob Description · Job DescriptionAssistant Manager · The Assistant Manager supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. · Responsibilities · ...
-
SHIFT LEADER
5 days ago
United Dairy Farmers Lebanon, United StatesUnited Dairy Farmers - 890 Columbus Ave [Retail Shift Supervisor] As a Shift Leader at United Dairy Farmers, you'll: Assure the delivery of outstanding service to every customer, either personally or through other employees on duty during your shift; Assign/monitor performance of ...
-
Shift Leader
5 days ago
Penn Station Lebanon, United States[Restaurant Supervisor / Shift Manager] - 997 Belvedere Drive - As a Shift Lead @ Penn Station, you'll do lots of jobs including: Manage the team while running shifts; Lead and Train team members; Balance EOD reports; Be a responsible key holder; Prepare, cook, and serve food; Cl ...
-
Shift Leader
5 days ago
Papa John's Goshen, United StatesShift Leader · The Shift Leader supervises shifts and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations incl ...
-
SHIFT LEADER
5 days ago
United Dairy Farmers Trenton, United StatesUnited Dairy Farmers - 950 West State St. [Retail Shift Supervisor] As a Shift Leader at United Dairy Farmers, you'll: Assure the delivery of outstanding service to every customer, either personally or through other employees on duty during your shift; Assign/monitor performance ...
-
SHIFT LEADER
5 days ago
United Dairy Farmers Goshen, United StatesUnited Dairy Farmers Highway 28 [Retail Shift Supervisor] As a Shift Leader at United Dairy Farmers, you'll: Assure the delivery of outstanding service to every customer, either personally or through other employees on duty during your shift; Assign/monitor performance of duties ...
-
Shift Leader
5 days ago
CKE Restaurants Butler, United States Full timePOSITION SUMMARY · The Shift Leader is responsible for assisting the General Manager or Person In Charge (on duty) with management activities and duties. This role works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaur ...
-
Shift Leader
1 week ago
Applebee's Butler, United States Full timeApplebee's - Butler is looking for enthusiastic individuals to join our team in Butler, PA as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further Applebee's - Butler is the right place for you.Sh ...
-
SHIFT LEADER
5 days ago
United Dairy Farmers Hamilton, United StatesUnited Dairy Farmers Cincinnati Brookville Rd [Retail Shift Supervisor] As a Shift Leader at United Dairy Farmers, you'll: Assure the delivery of outstanding service to every customer, either personally or through other employees on duty during your shift; Assign/monitor performa ...
-
Shift Leader
1 week ago
Papa John's Pizza Cincinnati, United StatesTHIS IS A FRANCHISE POSITION - Shift Leader. The Shift Leader supervises shifts and/or work areas in the operation of a Papa Johns restaurant to ensure high quality products and customer service. Key Ingredients. Flexible schedules. Benefits availab Shift Leader, Shift Lead, Lead ...
-
Shift Leader
1 week ago
Sonic Corporation Princeton, United StatesAs a SONIC Drive-In Shift Leader, you are responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests wil Shift Leader, Shift Lead, Lea ...
Shift Leader - Mason, United States - Joella's Hot Chicken
Description
Job DescriptionJoella's Hot Chicken is looking for an applicant for this entry-level position into a supervisory role. This role is typically the first for most internal employees and serves as a stepping-stone for your development into management. Shift Managers are a mid-level supervisory position serving as managerial support with or in the absence of Management.
Shift Managers are exemplary employees whose daily performance consistently goes above and beyond expectations. They are likely seen as an informal leader among their peers and gain respect due to their ability to perform consistently, has mastery of all positions in the department they are regularly scheduled.
The opportunity to move into the positon carries a unique set of abilities and traits. First- Is the ability and maturity to separate yourself from an hourly employee mind-set to the practice of seeing and thinking like a manager including actively and consistently supports the management team and unit objectives.
Sets the example for following unit policies and procedures. Approaches day-to-day duties and responsibilities in a way that positively impacts, promotes and supports Joella's core values, strengths, philosophy and mission. Demonstrates good decisions when dealing with customer concerns and issues. Adheres to dress, attendance and punctuality standards.
Has a "heads up" approach to unit deficiencies and effectively and willingly communicates suggestions for improving operational performance at all levels. (Costs, staff performance and training, customer service, housekeeping, bottom line results, etc.)
RESPONSIBILITIES INCLUDE
Knowledgeable- A Prospective Shift Manager demonstrates mastery of all positions in their regularly scheduled department including some general knowledge or mastery of positions outside of their regularly scheduled department with a demonstrated desire to learn more. They also possess the ability to informally share their knowledge with others.
Professional Maturity- Shift Managers consistently demonstrate a sincere effort to continue to learn and grow in their roles demonstrating an ability in teaching others. Able to absorb set-backs and grow from mistakes. Ability to maintain the supervisory position without reverting or being drawn into an employee mindset. Draws the line between themselves and employee without being over-bearing.
Drive and Initiative- Shift Managers (even those who may not wish to consider positons of advancement) enjoy the responsibility in their roles and desire to consistently be held accountable. They have the daily drive to do their very best showcasing themselves as an intricate part of the management team and staff in general while learning more.
Motivational and Inspiring- Shift Manager's energy or lack thereof can make or break morale and affects staff's performance in the unit. Effective Managers are team players able to guide and manage everyone's strengths to get the job done at a high level. Acting as a cheerleader when needed and recognizing exceptional performance.
*Joella's Hot Chicken is an Equal Opportunity Employer.
About This Location
Contact
Phone
Hours of Operation
Monday 11:00AM9:30PM
Tuesday 11:00AM9:30PM
Wednesday 11:00AM9:30PM
Thursday 11:00AM9:30PM
Friday 11:00AM10:30PM
Saturday 11:00AM10:30PM
Sunday 11:00AM9:30PM
