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    Shift Leader - Butler, United States - CKE Restaurants

    CKE Restaurants
    CKE Restaurants Butler, United States

    3 weeks ago

    Default job background
    Full time
    Description

    POSITION SUMMARY


    The Shift Leader is responsible for assisting the General Manager or Person In Charge (on duty) with management activities and duties.

    This role works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant's business plan and ensures all Crew Persons and Team Leaders are performing their job responsibilities and meeting expectations in all areas of their job description.


    ESSENTIAL FUNCTIONS
    May perform any or all of the following duties:

    Consistently provides a quality product and customer service experience that delivers total customer satisfaction

    Strives to improve the skills and performance of all Crew Persons

    Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading work shift activities

    Complies with all Company policies and procedures regarding business and personnel practices

    Models and encourages Company shared values

    Demonstrates oral and written communication skills; communicates effectively with various contacts (internal and external)

    Attends training to remain current on industry trends

    Participates in company meetings, webinars and conference calls

    Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements

    POSITION QUALIFICATIONS/CORE COMPETENCIES

    Must possess approximately two (2) to three (3) years of any combination of experience and/or education that demonstrates a commanding knowledge of restaurant management

    High School Diploma/General Equivalency Diploma (GED) required

    Must have excellent planning and time management skills

    Must have team building skills

    Must have investigative and problem solving skills

    Must have ability to troubleshoot cash handling problems

    Must have reliable personal transportation, a valid driver's license and proof of insurance

    Must have a telephone or other reliable method of communicating with the restaurant. Must be accessible to meet the restaurant's needs and maintains an open door policy

    Bi-lingual skills a plus

    Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results


    WORK ENVIRONMENT
    Fast paced environment working with kitchen equipment in tight quarters


    PHYSICAL DEMANDS
    Stand for long periods of time

    Bend and stoop

    Work around heat

    Able to lift lbs. comfortably

    Work with various cleaning products
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