Ombudsman Data Entry Coordinator - Rensselaer, United States - Catholic Charities of the Diocese of Albany
Description
Are you Ready to Launch Your Career?Join us in our mission as a Ombudsman Data Entry Coordinator at Catholic Charities of Tri-County Services.- Imagine yourself as part of an organization with a profound commitment to making a positive impact.
When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community.
We consider it a privilege to make a meaningful difference, and we love what we do.As the Ombudsman Data Entry Coordinator, you will play a pivotal role in individuals' lives, making a significant impact through:
- Answer high volume calls from long term care residents in nursing homes, assisted living and adult home facilities and from family members and the general public.
- Address resident concerns by phone and when appropriate relays to staff or volunteer ombudsman for assigned facility.
- Develop rapport with volunteers and follow up with volunteers to request reports and other necessary documentation.
- Travel to various long term care facilities to provide coverage for complaint investigation, routine visits, and resident councils.
- Enter data and staff reports into program database on an ongoing basis
Data Entry Coordinator Minimum Salary:
$25.00
Ombudsman Data Entry Coordinator Maximum Salary:
$25.
00
Ombudsman Data Entry Coordinator Schedule:
Monday-Friday 8:30-4 with 1/2 hour lunchQualifications:
- Comfortable working with people with diverse backgrounds
- Bachelor's Degree in Human Services or related field
preferred: - Associate's Degree in Human services
- OR 13 years of experience
We value work-life balance and offer some stellar benefits:
- For benefiteligible positions:
- Health/Dental/Vision/Life Insurance
- Retirement planning options
- Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day)
- A diverse and inclusive work environment
- Employee Assistance Program
- Employee Discounts (movie tickets, hotels, flights, amusement parks, etc.)
- Exciting referral bonuses
- Ongoing training and development
- Recognition and Awards
- Career Growth
- A collaborative team culture
Catholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest.
Applicants have rights under Federal Employment Law:
- Family and Medical Leave Act (FMLA)
- Equal Employment Opportunity (EEO) Know Your Rights
- Employee Polygraph Protection Act (EPPA)
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