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Customer Service Assistant - Broken Arrow, United States - Easy Expat
Description
**Customer service assistant - transport and logistics - bilingual fr /**
**Customer service assistant - transport and logistics - bilingual fr /**
Business
Created in 2008, the company is a Concept Store dedicated to the world of children and parents.
True prescriber and creator scout, the brand offers a ...
This text was translated by an automatic system.
**Assistant(e) Service Client - Transport et Logistique - Bilingue FR/EN**
Entreprise
Cre en 2008, lentreprise est un Concept Store ddi l'univers des enfants et des parents.
Vritable prescripteur et dnicheur de crateurs, la marque propose un assortiment exclusif de plus de produits et 800 marques de crateurs de mode et dco venues des quatre coins du monde.
Lentreprise livre actuellement dans 100 pays et ralise 65% de son chiffre daffaires ltranger auprs dune clientle exigeante lafft des tendances.
Mission
La team Customer Care (12 personnes) est en pleine croissance et recherche une personne pour venir coordonner nos chargs de clientle sur les sujets administratifs et logistiques.
Au sein de cette quipe Customer Care, vous aurez en charge les missions suivantes :
Administratives :
Saisie des commandes
Rdaction des factures douanes
Ouvertures des enqutes colis perdus
Correction des adresses de livraisons errones
Logistiques :
Gestion des NPAI et des retours expditeurs
Gestion des transporteurs et des livraisons
Gestion des retours et du stock
Au quotidien, vous serez en contact avec nos clients franais et internationaux et vous assisterez les chargs de clientle dans les tches administratives (transport et logistique).
Un ancrage transport et logistique est donc indispensable tout en ayant un rel sens du service client.
Profil recherch
Rigueur et organisation
Qualits rdactionnelles et relationnelles
Sens du service et de la relation client
Franais et Anglais oprationnel
Dynamisme et implication
Anim par le challenge
POSTULEZ ICI :
**Company**: MisterBilingue
**Location**: in France
**Job Type**: Permanent
**Salary**:
Posted by:
21/05/2021
****
Location Catering, Chef, Waiter, Baker, etc Customer service, Call centres