
diana courtney
Customer Service / Support
About diana courtney:
I am a single mom of 2 young boys, so I'm very fast and always alert. I prefer working in a fast-paced environment where I can stay busy. I have a few years of management experience in customer service, and I am very good with people. I am also a very fast learner, and can pick up on just about anything. I am open to learning new skills, and I always go above and beyond.
Experience
Warehouse Worker October 2022 - March 2023
Amazon | Tulsa, OK
• Helped meet promised delivery times using excellent sorting skills and strong attention to detail.
• Avoided safety hazards by correctly operating company tools and equipment.
• Prepared orders quickly, pulling and packing products for quick shipment.
Kitchen Prep Cook May 2022 - September 2022
Caseys General Store | Coweta, Oklahoma
• Kept kitchen stocked and stations ready, using pre-opening hours to fully prepare for each day's work.
• Stocked, labeled and rotated kitchen inventory in refrigerated storage and shelves.
• Prepared side dishes, salads and pre-assembled sandwiches.
• Mixed dough to make pastries, breads and desserts to company recipes.
Warehouse Worker October 2021 - March 2022
Amazon | Tulsa, OK
• Moved products using conveyor belts and staged items to keep line moving.
• Avoided safety hazards by correctly operating company tools and equipment.
• Prepared orders quickly, pulling and packing products for quick shipment.
Gift Shop Manager May 2020 - August 2020
Safari Joes H20 | Tulsa, ok
Oversaw clean, presentable and well-stocked shop, regularly checking conditions and implementing swift corrections to handle problems.
• Reduced complaints by teaching each employee how to handle day-to-day responsibilities and typical customer issues.
• Prepared team schedules with focus on maintaining optimal employee coverage for business needs.
• Established clear expectations and objectives for team members and helped each achieve goals. Assistant Manager May 2019 - May 2021
Caseys General Store | Skiatook
• Helped senior managers run smooth operations by independently handling day-to-day requirements.
• Oversaw employee recruitment, training and onboarding processes.
• Handled escalating problems to improve customer relations,
• Regularly reorganize store based on Monthly planograms.
• Balance books for stores cash handling and collect and deposit change and cash for stores safe.
Education
High School Diploma
Coweta Highschool
Coweta, OK 2012
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