- Respond to all referrals and begin outreach and engagement.
- Research and successfully find individuals that have been referred for Health Home services.
- Screen, assess and, as required, perform assigned daily on-call phone triage and walk-in support to assigned participant.
- Provide supportive counseling and care management service to develop comprehensive care plans.
- Effectively identify and use available resources using current knowledge and awareness of agency and community services, and assumes an influential role in building recommended service options.
- Act as an advocate and broker for youth and families in making referrals to agency services and community programs, and support linkage.
- Facilitate connections of participants and their families with continuing care services.
- Establish and maintain productive working relationships with community service providers to facilitate effective referrals and service evaluation.
- Connect all of an individual's care givers so that the needs of an individual are met in a comprehensive manner to support the objective of wellness.
- Work flexible hours including evenings, as determined by client needs, and effectively evaluates and responds to client needs outside normal service hours.
- Facilitate, when appropriate, transportation for youth to and from services and other community services to facilitate youth's ability to access services. If needed, may personally provide transportation.
- Bachelor's degree in the human service field (sociology, psychology, social work, nursing, counseling, human services, etc.) and 2 or more years of experience working with children/families in the human service field.
- Master's degree in a human service-related field of study and at least 1 year of relevant experience may also be considered.
- Valid driver's license and meet agency driving standards.
- Bilingual candidates preferred.
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Care Manager II - Syracuse, United States - Hillside Family of Agencies
Description
We have a tremendous opportunity for a Care Manager to be a lead member of the Children's Health Homes program at our Syracuse, NY location.
This role would be using principles of assessment, care planning, service and community referrals, and evaluation to coordinate wraparound services using person centered strategies for referred participants.
Responsibilities:
Requirements:
Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating great opportunities for our Agency, our people, and to those whom we serve.
We offer a competitive benefits package to include very generous paid time off, comprehensive medical, dental and vision coverage, flexible spending account, 403(b) retirement savings plan with employer match, paid holidays, and Employee Assistance Plan, just to name a few of the amazing benefits at Hillside You'll be working with great people and great clientele where you can truly make a difference.
Apply online, get on board, and grow your career with us. You'll be so glad you didEOE/AA Disability/Veteran
Requisition ID: 1713
