- Provide fast and friendly customer service
- Communicate with technicians and other departments via email, text message and phone
- Answer incoming calls, emails, and text messages to close out calls for technicians and sales
- Maintain scheduled calls on the dispatch board, making sure that all calls are scheduled with the appropriate technician and update customers as needed of technicians ETA
- Answer incoming calls from customers related to service, billing, and other departments
- Make outbound calls to schedule, confirm, and survey upcoming or completed appointments
- Manage customer concerns and work to resolve them efficiently and effectively
- Other assigned duties as directed by management
- 13 paid Vacation days each year.
- 6 paid holidays each year.
- 401k Retirement Plan with company matches.
- Full family Health Insurance, that includes; Medical, Dental, Vision, and Prescription Drugs
- Life Insurance.
- Room for growth.
- A fun state of the art, motivating work environment.
- Employee discounts on all company provided services.
- Minimum of 2+ years Dispatching and Call Center experience
- Must be socially focused with a "How can I help you?" attitude
- Strong customer service
- Ability to multi-task (working with several programs at once)
- Good phone skills
- Work well under pressure during busy season
- Must be available to work weekends
- Service Titan experience is a plus
- Five9 experience is a plus
- Strong computer skills
- Must be over 18
- Successful completion of a pre-employment drug screening (Cocaine, Amphetamines, Opiates, Propoxyphene, PCP, Barbiturates, Benzodiazepines, Methadone) and comprehensive background check
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Dispatcher
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1-800-PLUMBER Escondido, United StatesWe are looking for a motivated individual to perform office duties. This will include answering calls, dispatching calls to technicians, basic accounting functions, and other office responsibilities. Basic computer skills are required for this position Plumber +Air is very custom ...
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Goettl Air Conditioning & Plumbing Escondido, United States: · Goettl is the total home comfort solution provider, enhancing the quality of life in the communities we serve. Founded in 1939 by Gust and Adam Goettl, their commitment to providing quality and reliable service remains the cornerstone of the company's values to this day. As S ...
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Rymar Business Enterprises Inc Escondido, United States**Benefits**: · - 401(k) · - Dental insurance · - Health insurance · - Paid time off · - Vision insurance · **Benefits/Perks** · - Competitive Compensation · - Paid Time Off · - Career Growth Opportunities · **Job Summary** · **Responsibilities** · - Receive inbound emergency and ...
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Zoom Drain San Diego North County Escondido, United States Part timeJob Description · Job DescriptionAt Zoom, we take great care in cultivating the careers of our employees. We offer training and room for growth because we recognize that career advancement is a large part of job satisfaction. · The Customer Service / Dispatcher role is an integra ...
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Knight Security & Fire Systems Escondido, United StatesKnight Security & Fire Systems Central Station Dispatch position. · The position consists of answering phones, processing alarm signals and dispatching proper authorities, helping customers, accurate data entry, scheduling service technicians, filing, and programming panel inform ...
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LHH Recruitment Solutions San Diego, United StatesJob Description · Job DescriptionDispatcher Position in San Diego, CA · About the Company · Our client, a well-established logistics company in San Diego, CA, is expanding its dispatching team. With over 40 years of industry experience, they're known for their reliability and com ...
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Champions Group San Diego, United StatesStrong desire to achieve top results with a charismatic, positive "can-do" attitude over the phone and in person. Proactively gain and maintain a complete understanding of our portfolio of products and services. Effectively summarize and relay inform Dispatcher, Dispatch, Driver, ...
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ASI Hastings San Diego, United StatesJob Description · Job DescriptionKen and Phil Justo, along with their families have been helping make San Diego a better place since they acquired Hastings Appliance Repair in the 80s. Since then, ASI Hastings Inc., has emphasized doing what's right for their clients. They establ ...
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Teichert San Diego, United StatesPurpose · The purpose of this role is to provide efficient and effective field operations support for the dispatch function. Specifically, this role assists in the coordination of an efficient, consistent, and accurate craft personnel hiring process, craft transfer and change pr ...
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Constellis San Diego, United States Full time. · Triple Canopy: PPO #120047, A Constellis Company · CA Main Office: 915 Highland Pointe Drive Ste 250 | Roseville, CA 95678 · POSITION SUMMARY: · Monitor security alarm systems in from various buildings across the San Diego area. Coordinate the appropriate response, to include ...
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Nk Towing & Roadside Services Inc Vista, United StatesJob Description · Job DescriptionNK Towing is a AAA Approved Company hiring for multiple office positions, including Dispatcher and Billing Clerk / Administrative Assistant. We are a FAST-paced company looking for self-starters who are quick learners, focused and require minimal ...
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City of San Diego, CA San Diego, United StatesSee NOTE(S) below for future wage increases and/or additional compensation opportunities. · APPLICANTS ARE ENCOURAGED TO APPLY TO OTHER ACTIVE DISPATCHER RECRUITMENTS, AS VACANCIES MAY BE FILLED UTILIZING ANY CURRENT DISPATCHER ELIGIBLE LISTS (DISPATCHER IIAND POLICE DISPATCHER). ...
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City of San Diego, CA San Diego, United StatesSee NOTE(S) below for future wage increases and/or additional compensation opportunities. · * THIS IS NOT AN ENTRY-LEVEL DISPATCHER POSITION * · APPLICANTS ARE ENCOURAGED TO APPLY TO OTHER DISPATCHER RECRUITMENTS, AS VACANCIES MAY BE FILLED UTILIZING ANY CURRENT DISPATCHER ELIGIB ...
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Constellis San Diego, United States· Triple Canopy: PPO #120047, A Constellis Company · CA Main Office: 915 Highland Pointe Drive Ste 250 | Roseville, CA 95678 · POSITION SUMMARY: · Monitor security alarm systems in from various buildings across the San Diego area. Coordinate the appropriate response, to include ...
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City of La Mesa California La Mesa, United StatesCity of La Mesa Police Dispatcher - Entry Level & Experienced. Future Scheduled Cost of Living Salary Increases:5% percent increase on July 1, 2023, and. Pay Step F (2.5% of Step E) will be added effective July 1, 2023 The La Mesa Police Department s Dispatcher, Police, Dispatch, ...
Dispatcher - Escondido, United States - Goettl Air Conditioning & Plumbing
Description
Goettl is the total home comfort solution provider, enhancing the quality of life in the communities we serve. Founded in 1939 by Gust and Adam Goettl, their commitment to providing quality and reliable service remains the cornerstone of the company's values to this day. As Sadie Certified professionals, we specialize in superior air and water purification, HVAC, and plumbing services in Arizona, Nevada, Southern California, and Texas.
Dispatcher Job Duties:
Prolonged periods of sitting at a desk and working on a computer. Reasonable accommodations may be made to enable individuals with disabilities to perform these position specific essential functions.
Requirements
Salary Description
$20-$23 per hour