POLICE DISPATCHER - National City, United States - City of National City, CA

Description

Salary : $5, $6,701.37 Monthly

Location : National City, CA

Job Type: Full-Time

Job Number: 23-022

Department: Police

Opening Date: 06/08/2023

Closing Date: Continuous

Description

*BOTH FULL-TIME & PART-TIME POSITIONS AVAILABLE*

See below for RETENTION INCENTIVE PROGRAM, including future wage increases.

** This is a LATERAL recruitment for experienced Public Safety Dispatchers **

Make a difference in our community as a Police Dispatcher and join our TEAM With a state-of-the-art facility that includes large windows providing natural light, and ergonomic sit-stand dispatcher consoles which makes the work environment satisfying and fitting our organizations values.

THE CITY:
National City's multi-cultural population, mild climate and central location make National City a great place to live and work. The City takes great pride in its rich history and traditions, diverse cultures, dynamic and progressive atmosphere, strong community spirit, schools, neighborhoods and vibrant business districts. National City, San Diego County's second oldest city, is truly "In the center of it all." National City is 10 minutes from everywhere and positioned for prosperity, with proximity to the San Diego Bay, US-Mexico border, downtown San Diego, international airport, rail, San Diego State University, and other colleges and universities. National City is circled by interstates 5 and 805, and highways 54 and 15. For more information on the City of National City, please visit our website at:

THE POSITION:
Under general supervision, to receive, evaluate, and transmit emergency and routine voice radio messages; dispatches required equipment and personnel in accordance with standard policies and procedures; maintain records; and perform related duties as required.

PART-TIME POSITIONS:
Appointments to part-time positions do not receive benefits, and work schedule may consist of weekdays, nights or weekends. Hourly salary range is $ $38.66.

WORK SCHEDULE:
Shifts: Dispatcher shifts vary based on the staffing needs of the department. Currently, dispatchers work a 3/12 shift and rotate days off bi-annually.

SIGNING BONUS & RETENTION INCENTIVE PROGRAM:
New full-time Police Dispatcher employees, hired on or before 6/30/2024, will receive a $10,000 stipend in their first paycheck from the City and a $10,000 stipend on their first work anniversary, for a total bonus of $20,000.

NOTE:

• The classification of Police Dispatcher is scheduled to receive a 7.09% wage increase effective the first full pay period in January 2024.
• Some additional perks our dispatchers have over other agencies are below:
  • Night Shift Differential
  • On-call pay
  • A total of 6 months of weekends off
  • No uniforms
  • Bi-lingual pay

Key Responsibilities

This position will perform the key responsibilities listed below and/or may perform similar related duties not listed here.

• Monitors radio receiver for all communications concerning police department and mutual aid radio channels.
• Maintains two-way radio communications with emergency cars and other emergency units on assignments.
• Maintains contact with all field personnel.
• Receives emergency and other-type messages, secures and records/logs all information regarding type of emergency or incident, exact location, and other pertinent information.
• Dispatches personnel and equipment according to standard operating procedures.
• Keeps supervisor informed of general activities and emergency calls or situations.
• Maintains accurate records of requests for service and other departmental activities.
• May instruct other personnel in the techniques and use of the department's communication equipment.

Minimum Qualifications

Education:
Graduation from high school or GED equivalent.

Training and Experience:
At least one (1) year experience in a law enforcement agency or Fire Department as an emergency call taker AND radio operator.

Knowledge and Skills in: Correct English usage; general office practices and procedures; customer service techniques.

Ability to: Learn the rules and regulations of the Federal Communications Commission, which governs the operation of radio transmitters or receivers; quickly recall from memory short-term information received; work under stress; exercise self-control and good judgment in emergency situations; study and maintain a knowledge of departmental policies and procedures, streets, and City geography; maintain clear and accurate records; follow written and oral instructions; speak clearly and distinctly; type at a speed of at least 40 net words per minute; work days, evenings, weekends, and holidays as needed; and establish and maintain effective working relations with all levels of staff and the general public in routine as well as stressful situations.

Examination Process

The examination process will consist of the following:

1. Application: Applications will be accepted on-line only at , and all notices will be sent via email. Candidates whose applications indicate the required education and experience most directly related to the position may be invited to continue in the selection process.

2. Oral Board Interview: Based upon a review of applications received, those applicants who best meet the requirements indicated above will be forwarded to the hiring department for consideration.

Successful candidates must undergo a thorough background investigation including fingerprinting, computer voice stress analysis (CVSA), psychological evaluation, and a thorough medical examination. There are certain types of conduct, which will be automatic grounds for disqualification. Please read the information on the Disqualifying Criteria (below) to help you identify some of the common areas of the background investigation process that may cause a delay or prevent you from competing in the selection process.

For a list of Disqualifying Criteria, click

Alternative Work Schedule

City employees work a 4/10 workweek, Monday through Thursday 7am to 6 pm. City offices are closed on Fridays. For Police, Fire, and Nutrition employees, work schedule may differ.

For benefit information, please click on the Memorandum of Understanding for the Municipal Employees' Association:

01

The supplemental questionnaire is used to further evaluate your experience and education to determine your eligibility for this position. Please answer each question accurately and thoroughly. To be considered for this position, the experience you indicate in your responses to the supplemental questionnaire must also be described, in detail, on the "Work Experience" section of your employment application. Failure to complete the "Work Experience" section of the employment application will result in your application not being considered. Please do not refer your responses to your resume. A resume will not be considered in determining your qualifications.

• I have read and acknowledge the instructions stated above.

02

Are you currently working as a public safety dispatcher and have completed a probationary period?

• Yes
• No

03

Do you have at least one (1) year of experience in a law enforcement agency or Fire Department as an emergency call taker and radio operator?

• Yes
• No

04

EXPERIENCE: How many years of public safety dispatch experience do you have?

• 1 to 2 years
• 3 to 4 years
• 5+ years or more
• No experience

05

If yes to question 4, please indicate position title, agency and length of experience (number of years/months). If you answered "No" to question 4, please indicate "N/A".

06

Do you possess a California P.O.S.T. Certified Public Safety Dispatchers' Basic Course Certificate?

• Yes
• No

07

If selected for this position, you will be required to work rotating shifts, including days, nights, weekends, holidays, and overtime as required. Are you able to comply with this provision?

• Yes
• No

08

Are you willing to undergo a thorough pre-employment character/background investigation?

• Yes
• No

09

There are factors that may disqualify you from competing for this position. Please refer to the Disqualifying Criteria for Police Dispatcher attached to the Job Announcement.

• By clicking here, I acknowledge that I have read and understand the potential reasons for my automatic disqualification from the hiring process.

10

Are you willing to work part-time with no benefits?

• Yes
• No

11

Job Source Information: I first learned about this job through (mark one):

• City of National City Website
• City of National City Employee
• Visit to Human Resources Office
• Received email notification from Human Resources
• Internet
• Job Fair
• Other

12

If you answered "Internet", "Job Fair", or "Other" to the previous question, please describe in detail. For example, if you selected "Internet", please indicate which website.

13

APPLICANT'S ACKNOWLEDGMENT - NOTIFICATION VIA ELECTRONIC MAIL (E-MAIL)The City of National City's Human Resources Department uses electronic mail (e-mail) to notify applicants of important information relating to the status and processing of your application. We do so as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs. Therefore, as an applicant, you are hereby advised of the following:1. Ensure that the email address and contact information you provide is current, secure, and readily accessible to you. Do not share email addresses. Spam or other filters should be adjusted to accept our emails. We will not be responsible in any way if you do not receive our emails, i.e., for the non-delivery of email or if you fail to check your email box on a timely basis, etc.2. Read any notices we send carefully and in a timely manner. Follow further instructions if any. We recommend that you print and keep a hard copy of our notices for your records.I acknowledge that I have read, understand, and agree to the above.

• Yes
• No

Required Question