- Provides outstanding guest service, including answering inquiries, providing directions, and delivering information for general problem solving.
- Patrols grounds, lobbies, corridors, and public rooms.
- Investigates guest and employee safety concerns according to department policies and procedures.
- Answers incoming phone calls and directs appropriately to dispatch, security podium and employee entrance areas.
- Ensures compliance with Gaming Regulations, Minimum Internal Controls Standards, Casino Policies and Procedures, and Local, State, and Federal laws.
- Monitors and observes the consumption and service of alcoholic beverages and reports concerns to the MOD.
- Properly identifies Casino personnel and vendors entering and exiting through the Employee Entrance.
- Performs funds verifications, table games and slot machine drops, and transports of funds between departments, including fills, credits and escorts or funds and personnel.
- Informs guests of Casino policies and procedures when needed, and informs MOD of guests that may need to be excluded.
- Reports accidents and conditions requiring correction according to policies and procedures; writes reports including actions taken.
- Responds to emergency medical situations.
- Provides traffic control, implements evacuation plans and routes and maintains crowd control at entry points when necessary.
- Coordinates temporary landing zones for Life Flight helicopters.
- May perform generator checks on regular basis and patrol RV lot to ensure all overnight guests have registered.
- Delivers Spirit Mountains Spirit of Excellence (SOE) by consistently modeling attitudes and behaviors in alignment with SMGIs Pride Values, Brand Promise, and Business Vision.
- Learns comprehends and complies with all Company and departmental policies and procedures, MICS, gaming regulations, and Title 31 Regulation requirements.
- Follows all Corporate and departmental safety policies and procedures.
- Principles, practices, and techniques of providing safety and security services.
- Tactics and methods of self-defense.
- Gaming regulations and Minimal Internal Controls.
- Computer hardware and software applications.
- Providing safety and security services.
- De-escalation communication
- Addressing aggressive, violent, or abusive people.
- Performing alcohol intervention techniques.
- Operating computer hardware and software applications.
- Communicating both orally and in writing.
- Establishing and maintaining effective working relationships with others.
- High School Diploma or equivalent, and six (6) months guest service, safety and security, , or emergency services work experience, or equivalent combination of education, training and experience. In the case that guest service is the only experience; the casino will provide new hires security training at the Security departments expense.
- High security gaming license issued by the Grand Ronde Gaming Commission.
- Must possess a valid Drivers License and be eligible for the company insurance.
- Must possess or have the ability to obtain First Aid and CPR Certification within six months of employment.
- Must successfully pass testing related to following skills: typing, guest safety and service mindset, and report writing.
- Must be at least 21 years of age.
- Due to the nature of the interactions with other employees and the public we serve, employees may be required to provide documentation of, or receive, certain health vaccinations.
- Work is normally performed in a gaming environment, frequently exposed to loud noise and tobacco smoke.
- Work is normally subject to frequent standing, sitting, walking, bending, reaching, kneeling and routine lifting of objects up to 25 pounds, with occasional lifting and/or moving of objects up to 200 pounds with or without assistance.
- Routine use of hands to finger, handle, or feel and reach with hands and arms.
- Occasional exposed to wet and/or humid conditions, outside weather, and Oleo Resin Capsicum.
- Must be able to pass random drug tests in accordance with Company policy.
- Equipment utilized includes personal computer, standard office equipment, equipment used in the provision of emergency and security services such as latex gloves, sharp shuttles, scissors, ID checker, flashlights, jump pack, lug wrench, car jack, telephone, audio/video equipment, two-way radio, and department vehicles.
-
Specialist for Occupational Safety
2 weeks ago
Stellar Innovations Salem, United StatesWe are looking for a specialist for occupational safety (m/f/d) to join our team at Salem.Your benefits: · Interesting and diverse tasks in a dynamic team · Performance-based compensation · Professional and individual development opportunities · Your main responsibilities:Respons ...
-
Specialist for Occupational Safety
2 weeks ago
Titan Innovations Salem, United StatesThis is what your day looks like with us · In your new job, you will conduct employee trainings and be responsible for the safety support of various project construction sites in Germany and abroad, as well as supporting local managers in conducting workplace assessments · You wi ...
-
Guest Safety Specialist II
2 weeks ago
Spirit Mountain Casino Grand Ronde, United StatesPOSITION DESCRIPTION · TITLE: · Guest Safety Specialist II · LAST UPDATED: · August 2, 2022 · DIVISION: · Finance · DEPARTMENT: · Security · REPORTS TO: · Assistant Shift Supervisor · FLSA STATUS: · Non-Exempt · COMP LEVEL: · 6 · __________________________________________________ ...
-
Guest Safety Specialist II
1 week ago
Spirit Mountain Casino Grand Ronde, United StatesPOSITION DESCRIPTION · TITLE: · Guest Safety Specialist II · LAST UPDATED: · August 2, 2022 · DIVISION: · Finance · DEPARTMENT: · Security · REPORTS TO: · Assistant Shift Supervisor · FLSA STATUS: · Non-Exempt · COMP LEVEL: · 6 · __________________________________________________ ...
-
Guest Safety Specialist I
1 week ago
Spirit Mountain Casino Grand Ronde, United StatesPOSITION DESCRIPTION · TITLE: · Guest Safety Specialist I · LAST UPDATED: · August 2, 2022 · DIVISION: · Finance · DEPARTMENT: · Security · REPORTS TO: · Floor Supervisor · FLSA STATUS: · Non-Exempt · COMP LEVEL: · 5 · _____________________________________________________________ ...
-
Safety Specialist
2 weeks ago
Reser's Salem, United States1. Manages and Administers health and safety programs, including environmental policies in accordance with State and Federal OSHA compliance. 2. Engages in promoting a Safety culture within the plant and the company. 3. Manages and administers safety Safety Specialist, Specialist ...
-
Safety Specialist
2 weeks ago
Reser's Fine Foods Salem, United StatesGeneral Summary: Under limited supervision, oversees the health and safety of Reser's employee personnel and plant property. · Benefits and Culture · We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers ...
-
Safety Specialist
2 weeks ago
Reser's Salem, United StatesGeneral Summary: Under limited supervision, oversees the health and safety of Resers employee personnel and plant property. · Benefits and Culture · We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding career ...
-
Safety Specialist
2 weeks ago
Reser's Salem, United StatesGeneral Summary: Under limited supervision, oversees the health and safety of Resers employee personnel and plant property. · Benefits and Culture · We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding career ...
-
Health and Safety Specialist
2 weeks ago
Bonaventure Senior Living Salem, United StatesBonaventure Senior Living has an exciting job opening for a Health and Safety Specialist · Call for more information. · Top reasons to work at Bonaventure High Starting Wage · Health Benefits - Medical and dental coverage with a minimum of 30 hours worked per week. · Flexible ...
-
Health and Safety Specialist
3 days ago
Bonaventure Senior Living Salem, United StatesBonaventure Senior Living has an exciting job opening for a Health and Safety Specialist Call for more information.Top reasons to work at BonaventureHigh Starting WageHealth Benefits - Medical and dental coverage with a minimum of 30 hours worked per week. Flexible Spending Accou ...
-
Manufacturing Safety Specialist
1 week ago
Rhenus Automotive Salem, LLC Salem, United StatesJob Description · Job DescriptionDescription:Rhenus Automotive is offering the opportunity to be a part of a global entity in our growing division of North America. We provide a variety of employment opportunities for our communities in both technical and administrative fields. ...
-
Fire Safety Specialist
2 weeks ago
Reser's Fine Foods Salem, OR, United States Full timeUnder limited supervision, oversees the health and safety of Reser's employee personnel and plant property. · We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future. Benefits incl ...
-
State of Oregon Salem, United StatesJob Description: · Position Title: Educational Equity, Safety and Restorative Justice Specialist · Classification: Program Analyst 3 · Representation: SEIU · Type: Limited Duration expected to end September 30, 2025 · Full-Time, Hybrid, Non-exempt and eligible for overtime · We ...
-
Assistant Property Manager
2 weeks ago
POAH Communities Salem, United States**Ass**istant Property Manager** · Mission-driven and highly entrepreneurial property management firm focusing on affordable multifamily and senior housing is seeking a qualified individual to serve as **Assistant Property Manager**. This individual will be a bright and dynamic l ...
-
Medical Assistant Per Diem Ambulatory Float
1 week ago
Lahey Medical Center Peabody Salem, United StatesJob Type: Per Diem · Time Type: Part time · Work Shift: Day (United States of America) · FLSA Status: Non-Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Under the general supervision of the designated su ...
-
Human Services Employment Specialist
1 week ago
Triangle, Inc Salem, United States**Position**:Human Services-Employment Specialist · - **Reports To**:Human Services Site Manager · - **Hours**:Full-time M-F $19.40 hr. · - **Location**:Salem Day Services · - **Overview** · **Triangle's Expectation of Employee**-Adheres to Triangle policy and procedures. · Foste ...
-
Medical Assistant Peabody Gastroenterology
1 week ago
Lahey Medical Center Peabody Salem, United States Full timeJob Type: Regular · Time Type: Full time · Work Shift: Day (United States of America) · FLSA Status: Non-Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Position Summary: · Under the general supervision ...
-
Craftsman - Pneumatics / Hydraulics (m/f/d)
2 weeks ago
Spectrum Dynamics Hayesville, United StatesAbout Türelemente Borne Handelsgesellschaft mbH in Hayesville: · Our company is part of a group with over 1,200 employees and a 60-year tradition as a family-owned business. · As a specialist in ready-to-install interior doors and frames made of wood materials in various surface ...
-
Behavior and Academic Support Specialist
3 days ago
LEAP for Education, Inc. Salem, United StatesBehavior and Academic Support Specialists are essential in supporting students and assisting Lead Facilitators and the Site Coordinator in the day · - to-day operations of the program. Specialists will provide behavior and academic support for students in their assigned cohort, a ...
Guest Safety Specialist I - Grand Ronde, United States - Spirit Mountain Casino
Description
POSITION DESCRIPTION
TITLE:
Guest Safety Specialist I
LAST UPDATED:
August 2, 2022
DIVISION:
Finance
DEPARTMENT:
Security
REPORTS TO:
Floor Supervisor
FLSA STATUS:
Non-Exempt
COMP LEVEL:
5
________________________________________________________________
Summary:
Ensure the safety and security of all Casino guests and employees through effective, proactive, and professional services.
The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by this position.
Essential Job Functions:
Spirit Mountain Standards:
Required Knowledge of:
Required Skill in:
Education, Experience, Licenses, Registrations, and Certifications:
Environmental Factors and Conditions/Physical Requirements:
Equipment and Tools Utilized:
The above statements are intended to describe the major duties and responsibilities performed by this position and the employee acknowledges receipt of the job description.
Authorized Signature Date
______________________________________________________ ___________________
Employee Signature Date