- Lead and manage all aspects of Throne's operation in Ann Arbor, ensuring seamless coordination between cleaning, maintenance, and pumping services.
- Manage a mixed workforce, including gig workers, full-time technicians, and outsourced teams, ensuring high performance and engagement.
- Develop and implement strategies to enhance operational efficiency, reduce costs, and improve service quality.
- Collaborate with sales and customer service teams to support business development and maintain excellent customer relationships.
- Prepare and analyze operational reports, providing insights and recommendations to senior management.
- 1-3 years operations experience, preferably in a startup environment.
- Bachelor's degree in business administration, ops management, or a related field.
- Strong leadership and people management skills, with experience managing diverse teams.
- Effective communication and interpersonal skills, capable of fostering strong relationships with team members and stakeholders.
- Comfortable working in a fast-paced environment with limited direction
- Competency in data analysis and basic proficiency in data tools
- Strategic thinking and problem-solving abilities, with a track record of improving operational efficiency.
- SQL
- Competitive salary
- Meaningful equity participation, aligning your success with the company's growth.
- Comprehensive health insurance, supporting your well-being.
- Generous paid time off, empowering you to recharge and achieve work-life balance.
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Operations Associate - Michigan, United States - Throne Labs
3 weeks ago
Description
***This role will require a minimum of 3 days per week in Ann Arbor. Please do not apply if you are further than commuting distance.***
About Throne
Throne is disrupting traditional bathroom infrastructure (or lack thereof). We're expanding access to lovable bathrooms by reducing the immense cost and labor required for cities/municipalities/entities to build public restrooms. Our 'Thrones' are IoT connected, and fully self-contained with onboard solar and water/waste tanks, which allows us to deploy a new restroom in a matter of days. We design and manufacture Thrones in the US using modular construction, and can reduce the burden of $1M+ CapEx per toilet (yes, you read that right) to $0 + OpEx.
More than 200M Americans use public restrooms every week and many companies struggle to provide facilities for the growing workforces of dispersed labor (i.e. delivery drivers, gig workers). These needs represent a $122B market opportunity with no technology-driven competitors in sight. At Throne, we're not just about maintaining standards; we're about setting new ones. We're looking for passionate individuals who are ready to drive change and make a real impact in our communities.
Role Description
Throne is launching in Ann Arbor this Spring We're seeking a talented and experienced Operations Associate to oversee the launch, and lead Throne's continued operation in Ann Arbor. Reporting remotely to the Sr. Operations Manager, you'll direct Throne's day to day operations Ann Arbor, including gig-based cleaning, regular maintenance, and pumping services. We're looking for someone who isn't just comfortable in ambiguity -- you THRIVE in ambiguity. As one of the first, you'll define what it means to be an operations associate at Throne. This is a unique opportunity to shape the future of restroom access in 'A-Squared', with an impact that far outsizes the role.
What You'll Do
What You'll Bring
Required:
Nice to have:
Benefits
We're just now hitting our growth stride. We hope you'll join us on this meaningful and impactful journey. Apply today
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