Concierge- Kensington Place - East Brunswick, United States - Edgewood Properties

Edgewood Properties

Verified Company

East Brunswick, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:
We're currently seeking a Part-time
Concierge **for our multi-family portfolio of properties.

This position should consist of 4 full work-day shifts

Additional hours may be available based on staffing needs

MUST be flexible to work weekends and evenings as needed

Responsibilities:

Serves guests by providing information and services
Provides information and resources by identifying and clarifying guest needs and desires; answering questions; answering phones, giving directions and instructions; developing inventories of services; offering commentary of previous guests; managing and screening messages.
Provides services requested by making arrangements and reservations for dining, tours, travel, entertainment, accommodations, rentals, gifts, sporting events, transportation, meetings, secretarial services, couriers, communication and mail services, personal appointments and services, medical services, and similar requests; reminding guests of schedules; providing support and assistance; running errands; personalizing services.
Anticipates services required by ascertaining mood and style of guests; identifying options before being asked; developing itineraries.
Improves services by obtaining and evaluating guest observations, opinions, and criticisms.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities; maintaining personal networks.
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Qualifications:

People Skills
Verbal Communication

Basic computer proficiency

Listening
Customer Service
Customer Focus
Action Oriented
Interpersonal Savvy
Professionalism
Emotional Control
Dependability
Housekeeping

Education Desired:

High School or Equivalent

Previous Experience Desired:

Customer service industry preferred

In return, we offer competitive compensation, along with comprehensive benefits, including medical and dental and vision benefits,

life insurance, a 401(k) and a corporate team environment with opportunity of advancement.

Also includes on-site company fitness gym, discounts on housing and home appliances.

*****_All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status._