IT Support Specialist - Tempe, United States - Loenbro, LLC
Description
Position:
IT Support Specialist
Company:
Loenbro
Department:
IT
Wage Range:
Competitive wage DOE with benefit package
Location:
Tempe, AZ
Job Duties:
- Maintain/update hardware inventory to comply with asset management standards
- Support the use of printers, fax machines, copiers, and multifunction machines to maintain operational readiness
- Troubleshoot, install, patch, and upgrade computer systems
- Physical setup and deployment of computer systems, monitors, printers, and other peripherals to ensure seamless operation of business functions
- Train and orient users on use of hardware and software to maintain an educated and efficient workforce
- Assist with the maintenance and management of company phone systems
- Assist with the maintenance and management of company cell phones
- Willingness and availability to travel as needed
- Other duties as assigned
Skills/Qualifications:
- Associates degree or equivalent combination of training, experience, and certifications
- CompTIA A+ Certification preferred
- Working knowledge of Vista by Viewpoint preferred
- Minimum 1 to 3 years relevant experience in network and/or PC support environment
- Uses professional concepts; applies company policies and procedures to resolve a variety of issues
- Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action
- Normally receives general instructions on routine work, detailed instructions on new projects or assignments
- Working knowledge of the Windows operating system including Windows 7, Windows 8, and Windows 10
- Working knowledge of Mac OS X
- Working knowledge of Apple iOS devices (iPad, iPhone)
- Working knowledge of Android OS (Android phones)
- Basic knowledge of computer internetworking
- Enhanced working knowledge of the Microsoft Office Outlook
- Excellent Organizational skills
- Must be able to communicate and work with a diverse population
- High attention to detail
- High levels of accuracy
- Work under strict deadline requirements
Job Duties:
- Maintain/update hardware inventory to comply with asset management standards
- Support the use of printers, fax machines, copiers, and multifunction machines to maintain operational readiness
- Troubleshoot, install, patch, and upgrade computer systems
- Physical setup and deployment of computer systems, monitors, printers, and other peripherals to ensure seamless operation of business functions
- Train and orient users on use of hardware and software to maintain an educated and efficient workforce
- Assist with the maintenance and management of company phone systems
- Assist with the maintenance and management of company cell phones
- Willingness and availability to travel as needed
- Other duties as assigned
Skills/Qualifications:
- Associates degree or equivalent combination of training, experience, and certifications
- CompTIA A+ Certification preferred
- Working knowledge of Vista by Viewpoint preferred
- Minimum 1 to 3 years relevant experience in network and/or PC support environment
- Uses professional concepts; applies company policies and procedures to resolve a variety of issues
- Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action
- Normally receives general instructions on routine work, detailed instructions on new projects or assignments
- Working knowledge of the Windows operating system including Windows 7, Windows 8, and Windows 10
- Working knowledge of Mac OS X
- Working knowledge of Apple iOS devices (iPad, iPhone)
- Working knowledge of Android OS (Android phones)
- Basic knowledge of computer internetworking
- Enhanced working knowledge of the Microsoft Office Outlook
- Excellent Organizational skills
- Must be able to communicate and work with a diverse population
- High attention to detail
- High levels of accuracy
- Work under strict deadline requirements
Work Environment:
- Located in a busy and open area office
- Long hours sitting and using office equipment and computers
- Lifting of supplies and materials
- Constant interruptions
- Must be able to see to read documents and computer screen for a variety of office functions
Expected Hours:
- 40 Hours
- Some work outside of business hours may be required with travel
- Located in a busy and open area office
- Long hours sitting and using office equipment and computers
- Lifting of supplies and materials
- Constant interruptions
- Must be able to see to read documents and computer screen for a variety of office functions
Expected Hours:
- 40 Hours
- Some work outside of business hours may be required with travel
Benefits:
- Health Insurance
- Up to 80% of the Employee portion paid
- Health Savings Account (HSA) optional enrollmen
