Experienced Medical Front Desk Receptionist - Beverly Hills, United States - The Roxbury Institute

Description

The Roxbury Institute is a luxurious center for beauty, cosmetic enhancement and internal wellness in Beverly Hills. Our unique office focuses on everything our clients need to achieve a beautiful, healthy and youthful life. We combine anti-aging, plastic surgery, wellness and dermatology to optimize your external beauty and internal health. In addition, everything we do at The Roxbury Institute is one hundred percent customized. We don't believe in quick fixes or one-size-fits-all procedures.

Instead, we deliver highly personalized treatment plans while building lasting relationships with our clients to ensure they receive the best care possible.

Responsibilities include but not limited to:

• Excellent telephone manner and skills
• Manage large amounts of inbound and outbound calls in a timely manner
• Manage calendar and check in/out in EMR (EMA Modernizing Medicine), monitor daily office flow to ensure smooth experience for all patients
• Process Payments
• Multitasking while keeping a positive and friendly demeanor is a must
• Follow communication "scripts" when handling different topics
• Meet personal/team qualitative and quantitative targets
• Directing calls on a multiline phone
• Registering and schedule patients seeking an appointment via phone or electronic correspondence
• Enter and verify demographic information
• Provide information to patients regarding products and services
• Making future appointments

Qualifications:

• Full availability M-F (7:45am4:15pm) and every other Saturday (91).
• Must have at least three (3) years of customer service experience
• Must have at least one (1) year of telephonic experience discussing confidential medical information to consumers
• Health Plan experience highly desirable
• Strong phone and verbal communication skills along with active listening
• Excellent customer service skills
• Flexible and willing to perform other tasks as assigned
• Able to maintain poise and a friendly attitude at all times

• Bilingual

• Preferred

Work Remotely

• No

*DERMATOLOGY/COSMETIC EXPERIENCE A PLUS


Pay:
$ $25.00 per hour


Benefits:

• 401(k)
• Dental insurance
• Health insurance

Healthcare setting:

• Private practice

Medical specialties:

• Dermatology

Schedule:

• 8 hour shift

Application Question(s):

• Do you have experience in cosmetic or medical dermatology practices?
• Do you have experience with EMA Modernizing Medicine EMR?

Experience:

• EMR systems: 2 years (required)
• Front desk: 2 years (required)
• Healthcare: 2 years (required)

Work Location:
In person