Treasury Mgmt Ops Utility - Chico, United States - Tri Counties Bank

Description

Come to work for a company you can be proud to work enjoy fantastic, comprehensive benefits.

The hiring range for this opportunity is $24.80 to $27.50 per hour along with incentive opportunities, creating a competitive total compensation package based on our pay scale, and may be modified by location and is commensurate with qualifications and experience.

POSITION SUMMARY

The Treasury Management Operations Utility is responsible for providing a wide variety of support related to the support, service and implementation of all Treasury Management products and services.

This position requires a high level of knowledge of the Treasury Management systems and products, as well as the Bank's core system.

The Treasury Management Operations Utility will provide a superior level of customer service to both our Treasury Management Sales Officers, Branch employees, and our Treasury clients.

MAJOR RESPONSIBILITIES

• Reviews Small Business and Treasury Online agreements and reviews computer input of new customers
• Tracks new and maintains Small Business and Treasury contracts
• Understands and follows operating procedures for all business and consumer products.

Provides professional sales support to customer and branches/department with business services products.

• Monitors daily e-mails for Treasury customers and supports their electronic email inquiries.
• Supports Treasury clients through Finesse Call Que during business hours
• Demonstrates electronic banking products to Small Business customer when necessary.
• Working knowledge of Treasury Management and Business banking products and services along with account ownership policies and procedures.
• Working knowledge of all banks electronic banking products.
• Manage the Small Business and Treasury client implementation process by preparing agreements and schedules
• Tracking implementation of new Treasury Management services
• Communicate the implementation status to the Treasury Management Sales Officer, clients and/or internal staff as required.
• Respond to internal and external client inquiries regarding Treasury Management products and services, while providing superior customer service always.
• Monitor and review ACH Return and Notice of Change (NOC) reports and ensure that clients are taking appropriate action, when required.
• Assist with the monitoring and reporting of ACH exposure limits. Updating limits in accordance with internal credit approval documents.
• Understand internal procedures and how they relate to compliance and regulatory functions
• Review Commercial Center transactions initiated by internal users.
• Perform account maintenance for all Treasury Management and Small Business products and services and effectively resolve problems as they arise.
• Escalate problem issues in a timely manner for resolution.
• Assist with gathering product usage information for month-end reporting.
• Complete any required maintenance for existing Treasury Management services.
• Review and update Batch Transactions Entry (BTE) monthly billing file to ensure account billing accuracy.
• Willingness to assume additional duties/projects as they arise.
• Additional duties as assigned

OTHER RESPONSIBILITIES

• Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws, including but not limited to Bank Secrecy Act (SARs, CIP, OFAC), Information Security (GLBA), Identity Theft Red Flags, Financial Elder Abuse Reporting, and any other applicable regulations that may be specific to your job duties.
• Recommends banks products and services to customers and refers to appropriate sales staff.
• Performs other duties as assigned.
• Maintains a current understanding of stated bank policies and procedures.
• Works with Treasury Management Operations team to add utility support to both Treasury Support and Implementation Staff
• Performs other duties as assigned.

EDUCATION, EXPERIENCE AND OTHER SKILLS REQUIRED

• High school diploma or GED required; undergraduate degree preferred.
• Two years operational background in a financial institution.
• Two years Treasury or related experience.
• Ability to perform each duty and responsibility satisfactorily.
• Professional with excellent time management skills.
• Ability to utilize personal computers and Windows driven programs.
• Excellent verbal and written communication skills.

COMPANY PROFILE:
Established in 1975, Tri Counties Bank is a wholly-owned subsidiary of TriCo Bancshares (


NASDAQ:
TCBK) headquartered in Chico, California, with assets of nearly $10 billion and more than 45 years of financial stability.

Tri Counties Bank provides a unique brand of Service With Solutions for communities throughout California with a breadth of personal, small business and commercial banking services, plus an extensive branch network, more than 37,000 surcharge-free ATMs nationwide, and advanced online and mobile banking.

Tri Counties Bank remains strong and profitable through our top-down commitment to our core values, sound business principles and responsible lending practices.

Our success is also based on our community engagement. We still believe in the vision of the helpful and caring community banker.

As we grow and serve more communities, we become more involved, providing substantial financial and volunteer support to local economies and community organizations.

We applaud our employees who roll up their sleeves to work and volunteer for a greater good in our communities.

Tri Counties Bank hires individuals who are qualified for the role and who represent the communities in which we serve.

We look to place people in positions where they can best utilize their abilities and strengths, and where they are able to grow with the Bank.

Tri Counties Bank is an Affirmative Action and Equal Opportunity Employer, Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability/Veteran.