Lead Safety Monitor - Boston, United States - Bay Cove Human Services

Bay Cove Human Services

Verified Company

Boston, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential.

Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Job Summary:
The Lead Safety Monitor provides direct supervision of Safety Monitors and coordinates coverage needs with service managers.
This is a non-exempt position.

Essential Functions of Position:

Provide direct supervision of Safety Monitors
Coordinate coverage needs with service managers
Ensure adequate Monitor coverage is in place at all times
Arrange for temporary coverage as needed with Service Manager and other resources
Act as the Safety Point Person for the location as needed
Monitor and support the wellbeing of individuals and families receiving services, agency staff and community members
Assist in providing access to agency service settings and providers, and ensure that those who access them have a legitimate reason for doing so
Assist those in agency settings to easily locate and arrive at their intended destinations
Move throughout and monitor conditions in the locations where services and administrative support are provided, on a regular and frequent basis
Communicate with agency staff regarding routine and emergent activities in the setting in a professional manner and respond promptly and satisfactorily
Document routine and unexpected events in a format provided by the agency
Collaborate with staff to address safety concerns and effectively address them as part of a team
As needed, assist in supporting individuals who would benefit from intervention including deescalation and other approaches to ensure the safety and wellbeing of all involved
Coordinate with public safety services as needed, assisting them in attending to situations for which their assistance has been requested
Maintain and model professional relationships and boundaries with those receiving services
Serve as a community diplomate and represents Bay Cove Human Services as a good neighbor and responsive community partner
Build relationships with neighboring businesses and residences to foster collaboration and communication