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Ellenwood

    Fleet Manager - Ellenwood, United States - AutoNation Auto Auction Atlanta

    AutoNation Auto Auction Atlanta
    AutoNation Auto Auction Atlanta Ellenwood, United States

    3 weeks ago

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    Description

    Overview:

    Position Overview

    The Fleet Manager proactively services assigned customer accounts, identifying new opportunities to sell additional AutoNation services while ensuring an exceptional customer experience. The successful Fleet Manager achieves significant year over year growth with each account assigned while ensuring any service issues are quickly rectified.

    What are the day-to-day responsibilities?

    Growing the business through actively seeking out new auction fleet sales opportunities.
    Building and maintaining relationships with customers while promoting the AutoNation brand through communication on sale days.
    Executing a plan to grow all assigned accounts while finding new accounts.
    Servicing accounts in person, via phone and e-mail, looking for additional opportunities
    Addressing any customer service issues and escalating to management as necessary.
    Achieving or exceeding established fleet sales goals as set by management team.
    Delivering exceptional customer experience to help achieve account retention and growth goals.
    Partnering with management and other associates to ensure each vehicle crosses the auction block on sale day, re-running vehicles as needed.
    Completing auction tasks such as contacting dealers for list of auction VINs, ordering transportation for VINs to the auction, checking inspections, ensuring vehicle readiness, representing the seller on the auction block accepting bids and offers, providing clients and title department the sold report, negotiating offers.
    Providing new client orientation including reviewing auction rules, providing tours, explaining the auction services as the dealers advocate, assisting with dealer registration and training new clients on how to utilize the auction website.

    What are the requirements for this job?

    High School diploma or equivalent required.
    Minimum of 2 years proven success in outside sales and customer service required. Automotive, auction, wholesale internet sales preferred.
    Experience in selling and servicing an account list and a proven track record of growing accounts.
    Proficiency in MS Office (especially Excel and Word).
    Ability to set and achieve targeted goals; self-motivated and task oriented.
    Demonstrated communication and interpersonal skills.
    Organization and follow-up skills.
    Experience and desire to work with technology.
    Ability to travel within assigned territory as required.
    Experience with Auction Edge/ASI and AutoIMS auction systems a plus.

    Valid in-state drivers license and have and maintain an acceptable, safe driving record.

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