Patient Service Representative - Temecula, United States - RadNet/ Temecula Advanced Imaging

Description

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are _Leading Radiology Forward_.

With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience.

When you join us as a _
Patient Service Representative_,_ you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders
- patients, providers, payors, and regulators to achieve the best clinical outcomes.


You Will:

• Greet and register patients in a friendly and serviceoriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Collect and log all copays and fees
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
• Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
• Coordinate with the backoffice staff for timely and effective care of patients

You Are:

• Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
• Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
• Able to thrive in a fastpaced environment, have a knack for prioritizing work with a structured approach, and enjoy providing worldclass customer service

To Ensure Success In This Role, You Must Have:

• High School Diploma or GED
• Intermediate to advanced computer skills
• Strong multitasking and communication skills
• Experience providing exceptional customer service
• Medical terminology knowledge and recent medical/radiology office experience is preferred.

Pay:
$ $17.00 per hour


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Pet insurance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance
• Wellness program

Healthcare setting:

• Clinic
• Outpatient

Medical specialties:

• Radiology

Schedule:

• Afternoon shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Temecula, CA 92592: Relocate before starting work (required)

Work Location:
In person