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    Senior Service Engineer - Tampa, United States - ABB Schweiz AG

    ABB Schweiz AG
    ABB Schweiz AG Tampa, United States

    5 days ago

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    Description
    Senior Service Engineer


    Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.


    At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.

    Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

    Will provide program leadership, technical direction, and assistance to ABB end customers, users and other ABB field personnel in the operation, inspection, maintenance and repair of assigned product lines to include but not limited to; power delivery, drive systems and control systems, etc.

    Responsible for work that is less defined in scope, utilizing understanding and experience to execute business objectives, and can affect short-term and some long-term business goals.

    Support Inquire To Order (ITO) functions such as assist BDMs/SMs/CSEs on Commercial Development Opportunities, developing scope of work, preparing estimates.

    Support Order to Remittance functions including project management, scheduling, procurement, and providing direction to other Team members.
    Your responsibilities

    Promptly book travel arrangements upon receipt of assignment
    Wear correct personal protective equipment on jobsite at all time and comply with all ABB and end customer EHS policies and procedures
    Escalate any EHS violations immediately to ABB representative at project site

    All SOW milestones and deliverables are achieved in accordance with time frames and contractual obligations specified in this SOW and the MSA.

    Ensure all issues arising with Supplier's workers performing Services under this SOW are addressed in a timely and effective fashion so as not to adversely affect service levels or quality of deliverables under this SOW
    Continuously review processes for productivity improvement and cost savings
    Does not allow any employee to be dispatched or complete any work related to any U.S. Government jobsite or end user
    Install, maintain, repair and commission equipment used in power delivery, support outages, control systems and power quality systems
    Maintain documentation on assigned tasks and complete reports at the completion of job assignments
    Develop working relationships with fellow team members and follow directions from Field Engineers, Lead Field Engineers, and Senior Management
    Cultivate excellent relationships with clients that lead to a strong base of referral business
    Serve as the primary on-site representative to the ABB end customer/user and other ABB field personnel
    Occasionally have additional team leader administrative responsibilities to coordinate internal field service activities
    Perform duties as the Project Manager for all assigned ABB product lines and assist the customer with technical understanding of the operation, maintenance, and trouble-shooting of multiple types of ABB products
    Review effectiveness of maintenance actions to identify training needs
    Assist customer with improving reliability and reducing cost of ownership
    Provide single point of contact to the customer, customer team, and all other ABB stakeholders
    Assist the factory with data collection and timely reporting to facilitate fleet performance analysis, including marketing intelligence and sales opportunities for services, and support
    Assist customer with spare parts ordering, issues resolution, and provisioning
    Perform collateral duties as assigned to meet business needs as they relate to EHS, Quality, Integrity, etc
    Perform the following duties in Power Delivery, Drive systems, and Control Systems, etc
    Ability and willingness to travel 50% of the time.

    Most travel will be within VA, NC, SC region
    Your background

    Bachelor's Degree from an accredited university or minimum of 10+ years of experience performing power systems analysis.
    Experience with various electrical controls and systems to include: Mid-Voltage Switchgear, Low-Voltage Switchgear, Switchgear, Power Panels & Motor Control Center (MCC), Generators & Transformers Maintenance, Electromechanical Repairs, Relay Testing & installation, Instruments; PLC's & DCS, Wiring Diagrams, Blueprints & Schematics, Test Equipment & Instruments
    Demonstrated proficiency in repair troubleshooting, shop operations, and testing of assigned programs / hardware
    Must be knowledgeable in all areas of the National Electrical Code (NEC), Safety Codes and Regulations and QA (Local & National)
    Special training on Industrial Drives & HMI, Mark V & Mark VI, GE Mark VIE Controls
    Electrical Licensed preferred (Journeyman license, Master's License, or Qualifier for state).

    Willingness to obtain license, as required
    Experience with various electrical controls and systems to include:
    Mid-Voltage Switchgear, Low-Voltage Switchgear, Switchgear, Power Panels & Motor Control Center (MCC), Generators & Transformers Maintenance, Electromechanical Repairs, Relay Testing & installation, Instruments; PLC's & DCS, Wiring Diagrams, Blueprints & Schematics, Test Equipment & Instruments
    Candidates must already have a work authorization that would permit them to work for ABB in the US
    More about us


    ABB's Distribution Solutions Division provides utility, industrial and commercial customers with safe, smart and sustainable technologies for the distribution of electricity.

    With ABB AbilityTM enabled digital solutions at its core, our extensive portfolio includes distribution automation products, switching, limiting, measuring and sensing devices, switchgear, modular substation packages, and related services.

    We look forward to receiving your application. If you want to discover more about ABB, take another look at our website


    ABB in the United States requires employees to be fully vaccinated against COVID-19, or in specific and limited circumstances, be approved for a sincerely held religious belief or a medical/disability accommodation.

    Equal Employment Opportunity and Affirmative Action at ABB

    ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.


    All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status.

    For more information regarding your (EEO) rights as an applicant, please visit the following websites:


    As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M.

    - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at


    Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability.

    You may request reasonable accommodations by calling an ABB HR Representative at or by sending an email to US- Resumes and applications will not be accepted in this manner.

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