- Support and grow smaller, developing house accounts by responding to product and price inquiries and product information.
- Develop and grow new opportunities to become house accounts.
- Follow up on leads, working directly with customers from lead inception to close of the sale.
- Manage the assigned sales pipeline in the CRM system, identify areas of opportunity, contact customers, conduct follow up on leads, and nurture opportunities.
- Communicate company and product strengths, and champion manufacturing, product applications, packaging, regulatory, quality and service capabilities.
- Provide established pricing to customers and communicate changes.
- Manage all assigned leads within Salesforce through the sales funnel.
- Ensure documentation of all interactions with leads and enter opportunities into Salesforce, ensuring accuracy of data and opportunity size.
- Prioritize sales leads from sample requests, industry events, digital sales, and proactively contact customers by telephone, video calls, email.
- Support the resolution of customer complaints with sense of urgency to customer satisfaction and within company guidelines.
- Provide customers with product information/recommendations by collaborating with Technical, Perfumery, Regulatory, etc.
- Perform other duties as assigned.
- Bachelor's degree in related field preferred; can be substituted with equivalent work experience.
- 2-5 years' experience in an inside sales role with an established track record within fragrance industry.
- Experience in a middle market business or otherwise highly entrepreneurial organization that develops, sells, enables and maximizes revenue growth inside of companies using fragrances solutions. Cosmetics ingredients experience is a plus.
- Demonstrated track record of building and cultivating revenue.
- 3+ years of progressive, proven full cycle sales experience preferred.
- Strong negotiation & problem solving skills.
- Proficiency in MS Office: Outlook, Word, Excel, PowerPoint, TEAMS, and Salesforce, Salesloft, NetSuite.
- Must be able to travel approximately 10% of the time.
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Client Growth Executive - Hackensack - OnScent
Description
Who We AreOnScent blends decades of fragrance design expertise with real-time AI insights to make scent a defining part of your brand's identity. Our artistry extends to Premier NaturalsTM, delivering premium natural ingredients for exceptional skin and hair care.
Who You Are
OnScent has an exciting opportunity for a results-driven Customer Growth Executive to join our dynamic Sales TeamIn this role you will play a pivotal role in driving the expansion of fragrance and cosmetic ingredient sales for our small and developing accounts. The successful candidate will be at the forefront of our company's success, fostering relationships and strategically driving sales growth within the exciting world of fragrance manufacturing.
What You'll Do
Position Salary:
90k-115k
Effective 06/1/2025 NJ passed a Pay Transparency Law which requires NJ based hiring to include a compensation range on each job posting. This compensation range is presented in good faith for candidates that are hired in these roles will be presented a salary within the range stated on the job posting.
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