Staff Services Manager I - Sacramento County, CA, United States - Department of Consumer Affairs

Department of Consumer Affairs
Department of Consumer Affairs
Verified Company
Sacramento County, CA, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Under the general direction of the Staff Services Manager II, the Staff Services Manager I (Specialist) (SSM I) is responsible for managing the department's Performance Management (PM) and Progressive Discipline (PD) Program.

The SSM I serves as the department's Subject Matter Expert (SME) and independently performs the most complex and/or sensitive disciplinary assignments, including addressing management inquires and/or administrative investigations; participating in settlement negotiations; providing consultation and training to DCA managers and supervisors on PM / PD issues and personnel actions; and participating in the Department's Workplace Violence Assessment Team.

In addition, the SSM I develops processes and guidelines, identifies process improvement, makes recommendations to management, and develops internal and external training related to performance management and progressive discipline.

Please see the Duty Statement for more information.


In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination.

Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.


Please let us know how you heard about our position by taking this brief survey.

CalCareers Exams:
Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.

You will find additional information about the job in the
Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

  • STAFF SERVICES MANAGER I
Additional Documents

  • Job Application Package Checklist
  • Duty Statement
Position Details


Job Code #:


  • JC427146
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Position #(s):


XXX
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Working Title:


Performance Management Consultant

Classification:


  • STAFF SERVICES MANAGER I
$6, $8,398.00

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# of Positions:


  • Multiple
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Work Location:


  • Sacramento County
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Telework:


  • Hybrid
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Job Type:


  • Permanent, Full Time
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Facility:


  • Office of Human Resources
  • Department Information
  • The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. The DCA educates consumers and protects professionals from unfair competition by unlicensed practitioners.
  • The DCA Office of Human Resources' (OHR) staff provides fullservice human resources support for employees within DCA and for client agencies. DCA OHR's staff is available to provide clients with the necessary information needed to make wellinformed decisions with personnelrelated laws, rules, policies, processes, and procedures.
  • The Department of Consumer Affairs (DCA) has many exciting career opportunities available and is dedicated to hiring and retaining qualified employees. DCA is committed to diversity, equity, inclusion, and accessibility in carrying out its consumer protection mission, and DCA solidifies this commitment starting with its recruitment efforts. DCA enriches its diversity through a workforce that reflects the population it serves, delivers successful results through inclusive team work where all contributions are valued, ensures every employee receives fair opportunities to succeed, and enables all employees to do their best by providing access to tools, resources, information, equipment and career development.
  • Application Instructions
Final Filing Date: 4/25/2024

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Who May Apply

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.

Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
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How To Apply
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Address for Mailing Application Packages
Department of Consumer Affairs

  • Attn: Recruitment Technician, JC# 427146, GP
-1625 North Market Blvd., Suite N-321

  • Sacramento, CA 95834

Address for Drop-Off Application Packages
Department of Consumer Affairs

  • Recruitment Technician, JC# 427146, GP
-1625 North Market Blvd., Suite N-321

  • Sacramento, CA 95834
  • Please note: The drop off location may be non operational on weekends and holidays.
-08:00 AM - 05:00 PM


Required Application Package Documents

  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications
  • Your SOQ response must be no longer than one page in length, using Arial 11 point font size.

The SOQ must respond to the following:

  • Describe your experience and training as it relates to the progressive discipline process. Provide specific examples of your role in handling employee discipline matte
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