- Military
- Experience during college:
- Working
- Competitive Sports
- Extra-curricular activities- especially in leadership positions
- Excellent live, virtual, and written communication skills to engage customers
- Proven active listening skills
- Strong rapport building skills
-
Customer Service Associate
7 hours ago
OneAmerica Indianapolis, United States** Customer Service Associate - Insurance (Remote)** · **Job Category****:** Operations in Force **Requisition Number****:** CONTA003515 Showing 1 location **Job Details** · **Description** · At OneAmerica, we deliver on promises when customers need us most. We believe the bes ...
-
Client Service Associate
2 days ago
PNC Financial Services Group Indianapolis, United StatesPosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...
-
Client Services Associate
2 weeks ago
Danaher Corporation Indianapolis, United StatesBeckman Coulter Life Sciences mission is to empower those seeking answers to lifes most important scientific and healthcare questions. With a legacy spanning 80 years, we have long been a trusted partner to our customers, who are working to transfo Client Service, Associate, Scie ...
-
Culinary Services Associate
4 days ago
Health & Hospital Corporation of Marion County Indianapolis, United StatesDivision:Eskenazi Health · Sub-Division: Hospital · Req ID: 20904 · Schedule: PRN/Per Diem · Shift: Varied · Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and ...
-
Client Service Associate
2 days ago
PNC Financial Services Group Indianapolis, United StatesPosition OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employ ...
-
Customer Service Associate
4 days ago
Empire Today Indianapolis, United StatesLocation: · Location: · Customer Service Associate - Market Operations in Indianapolis, IN at Empire Today **Location:** · **Opportunity Description** · **Business Area** · Our Customer Service department works closely with Empire Today s customers before, during, and after ...
-
Client Service Associate
2 weeks ago
Gpac Indianapolis, United StatesJob Description · Do you enjoy interacting with clients, organizing documents, and learning new things? If so, we are seeking a client service associate to join our high net worth investment advisory team. In this role, you will be responsible for providing excellent service thro ...
-
Usadscenter Indianapolis, United States**Customer Service Associates/Customer Service Executive** · Indianapolis Ad ID: Private seller Job Offer: Customer Service Jobs Region: Indiana City: Indianapolis Explore A Career With Company Of Opportunity · Intake Interview For Genpact-BPO For The Role Of Custom · **Websit ...
-
Operations Associate, Retirement Services
4 weeks ago
OneAmerica Indianapolis, United StatesAt OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that build Operations Associate, Operati ...
-
Customer service/warehouse associate
1 day ago
Spherion Indianapolis, United StatesWe are seeking a versatile and customer-focused individual to join our team as a General Warehouse Associate. In addition to traditional warehouse duties, this role involves providing excellent customer service and supporting store operations. The ideal candidate is proactive, de ...
-
Service Center Associate
3 weeks ago
Indianapolis Public Schools Indianapolis, United StatesTITLE: Service Center Associate · WHO WE ARE: · Indianapolis Public Schools (IPS) is a student-focused, innovative educational organization committed to academic excellence. Our mission is to empower and educate all students to think critically, creatively, and responsibly, to ...
-
Culinary Services Associate
6 days ago
Health & Hospital Corporation Indianapolis, United StatesThe Culinary Services Associate PRN prepares and serves food to guests according to department recipes and in amounts specified on production sheets. Essential Functions and Responsibilities Delivers excellent customer service at all times and commun Associate, Culinary, Service, ...
-
Client Services Associate
1 week ago
Danaher Corporation Indianapolis, United StatesBeckman Coulter Life Sciences mission is to empower those seeking answers to lifes most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with ...
-
Client Service Associate
1 week ago
Stifel Indianapolis, United StatesSummary · Under immediate supervision, Client Services Associate, Registered, assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not limited to, ...
-
Facility Services Associate
3 weeks ago
SPS North America Inc Indianapolis, United StatesJob Details · Level · Experienced · Job Location · GESVS - Indianapolis, IN · Position Type · Full Time · Job Category · Facilities · Description · Job Title: Facilities Services Associate · Reports To: The Facilities Services Associate will report to the Client Services ...
-
Culinary Services Associate
5 days ago
Health & Hospital Corporation of Marion County Indianapolis, United StatesDivision:Eskenazi Health Sub-Division: Hospital Req ID: 20904 Schedule: PRN/Per Diem Shift: Varied Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care ...
-
Loan Servicing Associate
6 days ago
DaMar Staffing Indianapolis, United StatesJob Description · Client Information- Financial firm responsible for providing banks, credit unions and CDFIs with outsourced SBA and USDA lending platform. Founded in 2010. · Job Summary- Responsible for managing a variety of duties related to servicing government guaranteed c ...
-
Loan Servicing Associate
5 days ago
DaMar Staffing Indianapolis, United StatesJob DescriptionClient Information- Financial firm responsible for providing banks, credit unions and CDFIs with outsourced SBA and USDA lending platform. Founded in 2010. Job Summary- Responsible for managing a variety of duties related to servicing government guaranteed commerci ...
-
Associate - Service Support Specialist
1 week ago
TalentBurst Indianapolis, United StatesRole: Associate - Service Support Specialist · Location: Indianapolis, IN, 46225 · Contract · Job Description: · * Plans and oversees enterprise-level support and service activities for company products and services for a designated client or group of clients. · * Ensures q ...
-
School Food Service Associate
1 week ago
Purdue Polytechnic High School Indianapolis, United StatesAt Purdue Polytechnic High School, we are committed to providing nutritious and delicious meals to our students. We believe that a well-fed student is a successful student. Our kitchen team plays a crucial role in ensuring that every meal served meets the highest standards of qua ...
Customer Service Associate - Indianapolis, United States - IQVIA
Description
Join the IQVIA team, where diversity and inclusion thrive in a workplace committed to improving patients' lives. We recognize that our employees are crucial to our mission's success and have been acknowledged as a fantastic workplace. At IQVIA, we provide benefits and programs to empower you to develop and advance in your career. We are particularly interested in attracting individuals with drive and initiative, individuals who are ready to propel their careers forward and contribute to driving performance.
As a global leader in commercial solutions, IQVIA is dedicated to delivering impact both nationally and internationally. Our collaborative teams play a vital role in ensuring that biopharmaceuticals, medical devices, patient support services reach those who need them. We offer valuable insights to customers and demonstrate product value to payers, physicians, and patients. Whether acting as a sales force to physicians or providing education to patients or prescribers, you can contribute to delivering real-world medical breakthroughs with the right experience. Explore the possibilities and be part of shaping a healthier future with us.
We are excited to be hiring for Pharmaceutical Sales & Service Associate (Entry-Level) role. The Pharmaceutical Sales & Service Associate is a critical role to maintain relationships within healthcare offices to supply patient materials and vouchers/samples, as well as provide in-office education as required. The Pharmaceutical Sales & Service Associate will be responsible for achieving established service/sales objectives by conducting primarily live (and some virtual) customer calls on Primary Care offices in an assigned geography. The Pharmaceutical Sales & Service Associate will maintain a positive image for our client and IQVIA, both internally and externally, while maintaining compliance with all policies that govern service/sales activities.
Essential Duties & Responsibilities:
•Achieve service and sales goals and objectives by effectively implementing marketing strategies in assigned region and as defined by business needs
•Analyze performance and adjust business plan and approach accordingly.
•Executes plan and achieves metrics objectives.
•Maintain and update current and prospective target profiles and call records in CRM.
•Keep current with market knowledge and competitive products
•Successfully complete/participate in all required training and team meetings
•Plan, organize, and prioritize activities to meet service/sales goals for assigned targets
•Demonstrate mastery of customer engagement skills with expertise in questioning and probing to better understand customer wants and needs in order to supply outstanding service
•Make complete, accurate and timely submission of all timekeeping, details, call activity, expense reports, and sample activity
•Comply with governing corporate policies and SOPs, as well as applicable federal, state and local laws and regulations, including sample management, compliance with promotional program, and proper use of promotional materials and promotional expense budgets
Education, Experience, & Other Requirements:
•Bachelor's degree from a four-year accredited college or university required
•1-year of Customer Service experience preferred
•Following experience is a plus:
•Demonstrated drive and enthusiasm to connect with and support customers for maximum engagement
•Demonstrated ability to build relationships with customers and internal partners
•Ability to partner and collaborate within a team environment
•Demonstrated decision making skills
•Ability to utilize critical thinking
•Demonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization to achieve deadlines
•Ability to consistently execute all field sales activities with a high degree of professionalism in accordance with established promotional guidelines
•Technology agility- proficient with Outlook, Teams, Excel, Word, PowerPoint (Microsoft office) with the ability to quickly adapt to new technology and systems
#LI-CES
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities.
IQVIA's ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status.
The potential base pay range for this role is 55-60,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.