Academic Success Coordinator Ii - Houston, United States - University of Houston-Downtown

Mark Lane

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Mark Lane

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Description

This position may be eligible for Hybrid Work, working remotely for up to one day per week after the initial 90 days of employment.

Salary Range:
$47,731/year or higher, commensurate with experience and/or education


JOB SUMMARY


The Academic Success Coordinator II provides proactive and holistic academic and career advising to prospective, new, transfer, continuing, and re-admitted students in assigned caseload.


DUTIES

  • Provides academic advising to all new and returning students and develops individualized programs of study for each student
  • Creates official degree plans for current students and meets with prospective students to help provide unofficial academic planning
  • Advises students in career exploration, networking, and jobseeking strategies and promotes career fairs for internships and job searches
  • Contributes to workshops/events as a facilitator
  • Provides preliminary evaluation of transcripts and submits articulation requests for the respective college
  • Serves as a student advocate and assists students by making appropriate referrals to financial aid, Student Business Services, Learning Support, Counseling Services, and other campus services
  • Runs communication campaigns in venues such as EAB and support efforts with the Early Alert and Midterm grades for assigned caseload
  • Interprets and maintains online data and resource files related to this position in student information system and advising software
  • Trains students on how to use advising tools, degree audits, course prerequisites and serves students on academic probation
  • Supervises student workers, if needed
  • Supports retention and timely graduation efforts for college and UHD students
  • Assists with First Time in College (FTIC) and transfer orientation sessions
  • Participates in on and offcampus recruitment and registration activities with Houston area community colleges, high schools, and community events
  • Participates, attends, and assists with precommencement and commencement ceremonies/activities
  • Maintains a strong, positive, and collaborative relationship with the College Leadership, Enrollment Management, and Faculty

MARGINAL DUTIES

  • Performs all other duties as assigned

SUPERVISORY RESPONSIBILITIES

Direct Reports:


  • May supervise Student Employees

Delegation of Work:


  • May assign work to subordinate(s)

Supervision Given:


  • May supervise the work of student workers

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge:


  • Knowledge of trends, issues, and accepted practices relevant to the position

Skills:


  • Strong interpersonal skills and proven experience working with students, parents, faculty, and staff
  • Excellent computer proficiency (MS Office Word, Excel, and Outlook)

Abilities:


  • Strong ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary student service
  • Proven ability to work with higher education software systems, analyze data, produce reports, and implement systems to monitor and manage staff productivity.
  • Commitment to serving a representative and diverse faculty, administrative staff, and student body

WORK LOCATION AND PHYSICAL DEMANDS

Primary Work Location:


  • Works in an office environment or at offcampus locations for recruitment and advising events

Physical Demands:


  • The position is physically comfortable; the individual has discretion about walking, standing, etc
  • The work environment involves mínimal exposure to physical risks
  • Typical work occurs during business hours Monday through Friday; however, this position may require flexible hours as needed to include evenings and weekends serving students in virtual, on, and offcampus
  • Complies with all UHD and UH system policies and procedures
EEO/AA


Qualifications

Required Education:


  • Bachelor's degree

Required Experience:


  • Minimum of three (3) years in academic advising or student support experience within higher education

License/Certification:


  • None required

PREFERRED QUALIFICATIONS

  • None

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