Academic Success Coordinator Ii - Houston, United States - University of Houston-Downtown
Description
This position may be eligible for Hybrid Work, working remotely for up to one day per week after the initial 90 days of employment.
Salary Range:
$47,731/year or higher, commensurate with experience and/or education
JOB SUMMARY
The Academic Success Coordinator II provides proactive and holistic academic and career advising to prospective, new, transfer, continuing, and re-admitted students in assigned caseload.
DUTIES
- Provides academic advising to all new and returning students and develops individualized programs of study for each student
- Creates official degree plans for current students and meets with prospective students to help provide unofficial academic planning
- Advises students in career exploration, networking, and jobseeking strategies and promotes career fairs for internships and job searches
- Contributes to workshops/events as a facilitator
- Provides preliminary evaluation of transcripts and submits articulation requests for the respective college
- Serves as a student advocate and assists students by making appropriate referrals to financial aid, Student Business Services, Learning Support, Counseling Services, and other campus services
- Runs communication campaigns in venues such as EAB and support efforts with the Early Alert and Midterm grades for assigned caseload
- Interprets and maintains online data and resource files related to this position in student information system and advising software
- Trains students on how to use advising tools, degree audits, course prerequisites and serves students on academic probation
- Supervises student workers, if needed
- Supports retention and timely graduation efforts for college and UHD students
- Assists with First Time in College (FTIC) and transfer orientation sessions
- Participates in on and offcampus recruitment and registration activities with Houston area community colleges, high schools, and community events
- Participates, attends, and assists with precommencement and commencement ceremonies/activities
- Maintains a strong, positive, and collaborative relationship with the College Leadership, Enrollment Management, and Faculty
MARGINAL DUTIES
- Performs all other duties as assigned
SUPERVISORY RESPONSIBILITIES
Direct Reports:
- May supervise Student Employees
Delegation of Work:
- May assign work to subordinate(s)
Supervision Given:
- May supervise the work of student workers
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge:
- Knowledge of trends, issues, and accepted practices relevant to the position
Skills:
- Strong interpersonal skills and proven experience working with students, parents, faculty, and staff
- Excellent computer proficiency (MS Office Word, Excel, and Outlook)
Abilities:
- Strong ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary student service
- Proven ability to work with higher education software systems, analyze data, produce reports, and implement systems to monitor and manage staff productivity.
- Commitment to serving a representative and diverse faculty, administrative staff, and student body
WORK LOCATION AND PHYSICAL DEMANDS
Primary Work Location:
- Works in an office environment or at offcampus locations for recruitment and advising events
Physical Demands:
- The position is physically comfortable; the individual has discretion about walking, standing, etc
- The work environment involves mínimal exposure to physical risks
- Typical work occurs during business hours Monday through Friday; however, this position may require flexible hours as needed to include evenings and weekends serving students in virtual, on, and offcampus
- Complies with all UHD and UH system policies and procedures
Qualifications
Required Education:
- Bachelor's degree
Required Experience:
- Minimum of three (3) years in academic advising or student support experience within higher education
License/Certification:
- None required
PREFERRED QUALIFICATIONS
- None
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