Case Manager - Lompoc, United States - Good Samaritan Shelter

Good Samaritan Shelter
Good Samaritan Shelter
Verified Company
Lompoc, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Essential Duties and Responsibilities:

As a Housing Retention Case Manager, your primary responsibility is to support clients in accessing services. Case management services encompass a wide range of tasks, such as conducting case management assessments, developing personalized service plans, linking clients to employment services, addressing health and wellness objectives, and fulfilling all service requirements,

  • Provide ongoing outreach and case management to clients residing in the Program
  • Offer strengthsbased case management and service coordination to aid clients in achieving and sustaining stable employment.
  • Collaborate with clients to create personalized service plans that address both shortterm and longterm objectives. Provide continuous case management support to monitor progress and adjust goals as necessary.
  • Deliver services geared towards empowering clients to independently tackle challenges, utilize effective coping strategies, and selfmanage their care. Implement evidencebased practices such as intensive case management, Motivational Interviewing, Harm Reduction, and Trauma-Informed Care in service delivery.
  • Educating tenants about substance use and potential issues associated with it.
  • Assisting tenants in obtaining and managing treatment services, including detox, outpatient, and inpatient programs.
  • Providing information and support to help tenants attend communitybased resources, such as 12 Step programs and sober activity groups.
  • Collaborating with tenants to explore and practice ways to reduce their current level of substance use.
  • Conducting interviews, reviewing records, and consulting with other professionals to evaluate the client's condition.
  • Developing a treatment and rehabilitation program tailored to each client's recovery.
  • Providing individual counseling to support clients in overcoming alcohol and drug dependency.
  • Referring clients to other support services, such as medical evaluation and social services, as needed.
  • Monitoring the client's progress and preparing reports to promote prevention of drug and alcohol abuse.
  • Assisting tenants in setting personal goals related to their substance use, including reducing or adopting safer practices.
  • Providing relapse prevention support to tenants after they complete treatment.
  • Addressing problematic smoking issues, educating tenants about the physical effects of tobacco/nicotine use, and assisting with smoking cessation resources and services.
  • Ensures a safe and secure environment for clients.
  • Provides crisis prevention and intervention when necessary.
  • Demonstrate the capability to promptly recognize and respond to emergency situations, including overdoses, while also possessing effective skills to deescalate tense situations.
  • Transports clients in the agencyprovided vehicle for appointments as required.
  • Responsible for the accurate and timely logging of notes in the ETO and EHR county system.
  • Responsible for promptly notifying the manager of any work orders that need to be submitted or supplies that need to be ordered.
  • Responsible for attending staff meetings, ensuring timely completion of training, and accurately completing timecards.
  • Perform related duties as assigned by the supervisor.
  • Maintain compliance with all company policies and procedures.

Education and/or Work Experience Requirements:


This section outlines the essential knowledge, skills and abilities are required to perform the daily tasks and job duties bulleted above.


  • High School Diploma or equivalent: A minimum educational requirement to demonstrate basic literacy and communication skills.
  • Hold an Associate's Degree in a related field or have an equivalent combination of education and experience.
  • Have at least 2 years of experience working in social services, with populations experiencing homelessness.
  • Experience in case management practices and working knowledge of various appropriate counseling techniques
  • Excellent communication skills: Ability to effectively communicate with clients, colleagues, and external stakeholders.
  • Crisis intervention skills: Capacity to handle crisis situations and deescalate conflicts.
  • Empathy and compassion: Demonstrating genuine care and understanding for individuals experiencing homelessness.
  • Ability to work in a team: Collaboration and cooperation with other staff, volunteers, and external agencies.
  • Excellent computer proficiency (MS Office
  • Word, Excel and Google)

Required Qualifications:


Employment Eligibility Verification:


  • Must provide documentation to establish identity and employment eligibility in compliance with legal requirements. This may include a U.S. passport, Permanent Resident Card, or other acceptable forms of identification.

Negative Tuberculosis Test:


  • Must provide documentation of a recent negative tuberculosis (TB) test result to ensure a safe and healthy work environment.

Background Screening:


  • Successful com
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