Customer Service Employee - Broaddus, United States - NebulaWorks
Description
*Customer Service Representative (m/f/d) in Full-Time for our client in the financial services industry based in the Düsseldorf area*Reference number:*Your responsibilities:
- Processing and reviewing customer inquiries/requests and orders
- Technical and commercial data maintenance
- Conducting customer and cooperation partner-specific reporting (evaluations and statistics)
- Invoice creation and verification
- Processing and monitoring of transactions
- Cancellation and complaint handling
- Coordination and management of trainings
- Commercial apprenticeship or equivalent qualification
- Professional experience in telephone and written customer service, ideally in the financial services industry
- Relevant user knowledge in MS Office and SAP
- High level of service and customer orientation
- Confident and appropriate communication skills in both written and verbal form
- Excellent German language skills
- Good English language skills
- Enjoy working in a team
*Salary range: 35, ,000 euros
*Working conditions: Internationally oriented company in a growth-oriented market
Financial services industry
More than 1500 employees
40 hours/week
5-day week (Mon-Fri)
Option for home office
Modern facilities
High employee satisfaction
Employee parking
Cafeteria
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