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Employee Benefits Account Manager - Lakewood, United States - Acrisure LLC
Description
Job DescriptionJob Title:
Employee Benefits – Account Manager
Department/Agency:
Benefit Dynamics Company – Acrisure Northwest Platform
Location:
Colorado Springs, CO - Remote
About Us:
Benefit Dynamics Company is wholly owned by Acrisure, one of the TOP 10 insurance brokerages in the world and the fastest growing broker in the insurance industry history.
We are a small boutique agency that specializes in unbundled self-funded solutions.We work very closely with both our clients and broker partners to provide them with exclusive cost containment point solutions.
Job Summary:
The Account Manager will manage the renewal and marketing process, prepare presentations and communication materials and assist team members with day-to-day client servicing.
While in this role, the Account Manager should be developing relationships with clients and carrier contacts and working proactively to effectively and efficiently deliver services to clients.
Responsible for managing and retaining clients within their book of business, while delivering superior customer service to all external and internal clients.
Responsibilities:
Manage the Renewal/Marketing Process
Gather vendor information and/or information from clients for marketing purpose
Organize data into BDC format
Prepare RFP and send to carriers
Prepare proposal data into BDC format
Prepares client meeting presentations and client executive summaries, reviews for accuracy.
Help coordinate the implementation of new plans and/or the continuation of current plans and contract changes.
Strategize with the broker for Preparation and yearly maintenance of client communications such as Open Enrollment materials and Employee Benefits Guides; Attend Open Enrollment meetings.
Review benefit plan summaries, summary plan documents, master plan documents and carrier source documents for accuracy.Assist Account Teams in day-to-day client servicing by fielding specific client questions as well as claim issues.
Understand, interpret and articulate carrier and vendor responses to clients.
Develop effective relationships with client and carrier contacts.
Prepare and analyze client benchmarking reports, as well as monitor monthly claims reports.
Maintain and track client strategy calendars, deliverables, open items and internal BDC client templates.
Research compliance issues and questions. Serve as knowledgeable resource for clients in areas of eligibility, claims, COBRA, underwriting guidelines and employee benefits compliance.
Ensures all compliance documents and contracts are completed on time and kept updated per regulatory requirements including Section 125 plans, SPD, FSA, HRA, HSA, CAA including Gag clause and transparency rules and form 5500 filings.
Perform follow up with clients and team members on action plans to ensure decisions are implemented, contracts prepared, and appropriate parties notified.
Assist in coordination of client wellness deliverables, including fairs and flu shot clinics.Complete both Admin renewal worksheet, final rate sheet and abstract per group.
Provide all renewal documents to clients
Participate in all webinars and continuing education classes that apply to account management job
Maintain all Business Associate Agreements
Responsible for running all fully insured quotes
Present renewals, recommend benefit plan options, and confirm client decisions for designated accounts
Additional duties as assigned.
This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.
Requirements:
Active Life and Health Insurance License
Demonstrated verbal and written communication skills including correct grammar, spelling and punctuation in correspondence
High degree of critical thinking ability to problem solve when the answer is not readily apparent
Understanding of self-insurance unbundled concepts and applicable law as it relates to employee benefits
Ability to adapt well to change in direction and priority in a fast-paced environment
Ability to demonstrate advanced level proficiency with a variety of technology including MS office
Works well with minimum supervision, able to function independently and as part of a team
Education/Experience:
Three years' experience servicing employee benefit clients in the small and self-funded group segment
Minimum one year experience presenting information in a group setting
High school diploma or equivalent
Pay Details:
Annual Salary:
$47,500 - $55,000
Acrisure is committed to employing a diverse workforce.
All applicants will be considered foremploymentwithout attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available atAcrisure is equally committed to supporting social issues.
In 2021, the Company co-founded Evolution Advisors, a joint venture focused on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises.
In its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Children's Health at Helen DeVos Children's Hospital.
To Executive Search Firms &Staffing Agencies:
Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.
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