- Responsible for creating and maintaining images for all desktop platforms.
- Maintaining and supporting applicable ticketing queues.
- Working with customer to support their IT needs.
- Assisting in issuance and collection of property, assisting with office moves, and other related help desk duties.
- Occasionally assist Tier I specialists with ticket triage.
- Active security clearance.
- Minimum three (3) years of overall IT experience, and at least two (2) years' experience supporting all phases of desktop support to include software, hardware, and network related issues.
- VIP customer support experience.
- Experience with ServiceNow.
- Strong customer skills.
- Experience training or guiding team members.
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Desktop Support Specialist
3 weeks ago
Insight Global Washington, United StatesCompensation : · $22/hr to $26/hr · Exact compensation may vary based on several factors, including skills, experience, and education. · Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, ...
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Desktop Support Specialist
3 weeks ago
Insight Global Washington, United StatesCompensation :$22/hr to $26/hrExact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFS ...
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Desktop Support Specialist Subject Mater Expert
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Triumph Enterprises Washington, United StatesTriumph Enterprises is currently looking for a Desktop Support SME to join a contract with a federal government client with an important mission. In this role, you will have the opportunity to work with a great team while serving a fulfilling mission. · Provides deskside and dis ...
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IT Infrastructure Platform Manager
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SAIC Washington, United States· SAIC is looking for an experienced IT Infrastructure Platform Manager to join our team supporting US government agency in the National Capital Region. The IT Infrastructure Platform Manager has a pivotal role being responsible for ensuring the seamless operation, security, and ...
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Information Technology Technician
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Addison Group Washington, United StatesExpected start date: Mid-May · Medical Screening required · Contract (7 months) · Our client is seeking a Computer Network Specialist to join their team in D.C. to interact with clinical, financial, and technical staff to promote their new technology and adaptation. This candidat ...
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Instructional Systems Designer
5 days ago
Amentum Washington, United States Full timeCENTRA Technology, Inc., an Amentum company providing analytic, consulting, and staffing support to U.S. Government national security agencies, including the Department of Homeland Security, DOD, and others. CENTRA's Homeland Group provides a range of homeland security, law enfor ...
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Conflicts Analyst
3 weeks ago
Crowell & Moring Washington, United StatesJob Description · Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, intellectual property, and transactional and corporate matters. The firm is ...
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Help Desk Specialist
1 day ago
Networking For Future Washington, United StatesNetworking For Future an intermediate-level experienced support specialist to join our user and desktop support team. The candidate provides onsite desktop support to a user base of approximately 600, located in Washington DC and at remote Help Desk, Support Specialist, Technica ...
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Help Desk Specialist
1 day ago
THE EVOLVERS GROUP Washington, United StatesJob description: We are seeking an intermediate-level experienced support specialist to join our user and desktop support team. The candidate provides onsite desktop support to a user base of approximately 600, located in Washington DC and at remote sites. The candidate must demo ...
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IT Specialist with Security Clearance
1 week ago
CCS Global Tech Washington, United StatesJob Title: - MID IT Specialist · Location: - Multiple Location POSITION REQUIREMENTS · Install desktops, portable computers, peripherals, and software products for networked, classified and unclassified, and standalone environments. · Detect, diagnose, research solutions, and res ...
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Help Desk
3 weeks ago
Progression, Inc. Washington, United States3 days ago · Be among the first 25 applicants · Active Top Secret clearance required · Experienced in IT Support / Help Desk Tier I&II · Jr. IT Support Specialist · Washington, D.C · Must · Active Top Secret clearance required · Experienced in IT Support / Help Desk Tier I& ...
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Information Technology Support Engineer
2 weeks ago
AVASO Technology Solutions Washington, United StatesJob Summary · Position: IT onsite Support Specialist · Location: Washington, District of Columbia · Position type: Independent Contractor / Freelance- Part time · Duties and Responsibilities: · This is Freelance work (like Self-Employed / Field Nation / Upwork): Means you will wo ...
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Intermediate Helpdesk Specialist
4 days ago
CUSTOM SOFTWARE SYSTEMS Washington, United StatesJob Description Job Description Salary:Intermediate Help Desk SpecialistCustom Software Systems Inc. is seeking an intermediate-level experienced support specialist to join our clients user and desktop support team. The ideal individual we are seeking will provide onsite desktop ...
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Help Desk
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Quadrant Inc Washington, United StatesJob ID: · IT Inventory/Asset Specialist · Washington, DC · MUST: · Top Secret Clearance required · Experienced Inventory Specialist · 4+ years of experience with Inventory/Asset management · Experience using desktop computers, mobile scanners, to inventory equipment and to acces ...
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Contracts Specialist
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Piper Companies Washington, United StatesZachary Piper Solutions is seeking aContracts Specialist to support DARPA's Contracts Management office, located inArlington, VA. This position will utilize a hybrid schedule withone day onsite a week. · Must have active Secret clearance · Responsibilities: · •Preparing an ...
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Help Desk Specialist
3 days ago
Indigo IT Washington, United StatesHelp Desk Specialist · Washington, DC · SUMMARY: · Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a trusted services provider to government agencies seeking innovative Cloud, Cybersecurity, Knowledge Management, an ...
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Help Desk Specialist
3 days ago
IntePros Federal Washington, United StatesJoin our team as a Help Desk Specialist at IntePros Federal in Washington, DC As an Entry Level Top Secret Cleared professional, this role provides an exciting opportunity to gain valuable experience in a fast-paced Information Technology environment. You will have the chance to ...
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Tier II IT Support Specialist
4 hours ago
Competitive Range Solutions LLC Washington, United StatesJob Description: · Partnering with the government, Competitive Range Solutions offers a unique platform to plan and deploy complex, IT-enabled, and mission-essential capabilities. We are committed to fostering professional growth and expanding our capabilities through challenging ...
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Tier II IT Support Specialist
1 week ago
Competitive Range Solutions LLC Washington, United StatesJob Description: · Partnering with the government, Competitive Range Solutions offers a unique platform to plan and deploy complex, IT-enabled, and mission-essential capabilities. We are committed to fostering professional growth and expanding our capabilities through challengin ...
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Client Service Analyst
3 weeks ago
The Jefferson Hotel (DC) Washington, United StatesJob Description · Job Description · The Jefferson, Washington DC is seeking a Client Services Analyst to join the team at our award-winning hotel. · Job Summary: · The position of Client Services Analyst primarily assists staff in Hotel with technical support of desktop compute ...
Help Desk Tier II Desktop Specialist - Washington, United States - RightDirection Technology Solutions LLC
Description
The Help Desk Tier II Desktop Specialist shall support the HR Help Desk at the U.S. Dept of State in Washington, D.C. This position is full-time and on-site with standard office hours. This role is also responsible for providing excellent customer service to VIP staff within the Human Resources bureau.
Requirements