- MID IT Specialist
- Multiple Location POSITION REQUIREMENTS
- Demonstrated proficiency in installing, maintaining, and repairing desktop operating systems, business applications, desktop computer hardware, peripherals, and printers.
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System Engineer with Security Clearance
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Application Developer with Security Clearance
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WordPress Engineer with Security Clearance
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PBG Consulting LLC Washington, United StatesTitle: WordPress Engineer Location: Hybrid Key Responsibilities: you will play a crucial role in developing and maintaining WordPress websites for our federal government clients. · Design, develop, and maintain WordPress websites for federal government clients. · Collaborate with ...
IT Specialist with Security Clearance - Washington, United States - CCS Global Tech
Description
Job Title:
Location:
Detect, diagnose, research solutions, and resolve desktop and portable computer software and hardware failures.
Provide users with information, guidance, and instruction on use of desktop and portable computer hardware and software.
Analyze and assess customer service requests and provide prompt technical solutions.
Conduct IT audits as assigned, in compliance with policies governing the administration, utilization, and acquisition of desktop and portable computer products.
Prepare progress/status reports and submit to team leads as required.Utilize trouble-ticketing software for opening/updating/closing tickets in a timely and appropriate manner.
Identify and document areas for process improvements. Contact and effectively communicate with users by telephone, electronic communications, or in person.
Prepare equipment for reuse or surplus of property actions.
Provide technical support for customers assigned to remote locations as required.
Perform software and hardware upgrades and installations involving multiple computers, printers, multi-printers, and peripherals.
Coordinate the disassembly and reinstallation of IT equipment in support of office relocations and new buildings/locations.
Ability to lift to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, and push and pull carts loaded with equipment
EXPERIENCE/EDUCATION Required:
TS clearance required. Preferred- IT Certifications applicable to desktop and mobile computer support desired - Experience providing excellent customer service