Manager of Transportation Operations - Bridgeport, United States - Greater Bridgeport Transit

Description

GBT's Manager of Transportation Operations has bottom line responsibility for all aspects of the day-to-day operation of the Transportation Department including, but not limited to operational safety and the Department's efficiency and effectiveness.

This position oversees all field supervision, dispatch operations, safety training, compliance with federal drug and alcohol testing requirements and procedures, the development of operator assignments, capital planning, operational budgeting, technology and communication systems and staffing.

This position reports to the Operations Officer and supervises Field Service Managers, Dispatchers/Supervisors and the Manager of Safety and Training and other staff assigned to the Department.

• Oversees the day-to-day operations of the Transportation Department ensuring safety, proper staffing, compliance with federal, state and local requirements pertaining to bus operations and on-time performance.
• Determines staffing needs of the Department by reviewing staff, projecting future needs and coordinates recruitment of appropriate staff with the Department of Human Resources, ensuring the proper number of full time and part time operators at all times.
• Has bottom line responsibility for the development and monitoring of the Department's budget ensuring all services are commensurate with the available budget, taking proactive action to ensure there are no budgetary overruns or other problems.
• Develops, on an ongoing basis, standard operating procedures for implementation by the Department pertaining to safety, customer service, driver assignments, the proper use of communication devices and other equipment, fare collection and other areas important to GBT and its customers.
• Manages the day-to-day scheduling and activities of GBT's Field Service Managers ensuring their duties are completed accurately and on time.
• Manages the day-to-day scheduling and activities of all GBT dispatchers and supervisors ensuring a proper complement of dispatchers and road supervisors and that their respective duties are conducted according to GBT policies and procedures.
• Manages the day-to-day activities of GBT's safety training staff ensuring proper training for all department staff members and ensuring safety and compliance with standard policies and procedures as well as federal, state and local regulations.
• Oversees all accident investigations.
• Maintains a process to ensure that all operators have the requisite credentials to safely operate GBT vehicles and that all operators are aware of, and in compliance with, limitations to the hours of operation of commercial vehicles and other regulatory requirements.
• Assures proper staffing levels and that all personnel are trained according to job descriptions and in compliance with federal, state and local regulations including the federal motor carrier regulations, federal drug and alcohol regulations and other areas.
• Oversees GBT's drug and alcohol detection program ensuring compliance with federal requirements, the policy of the agency, the policy and procedures associated with the Statewide Drug and Alcohol Consortium with bottom-line responsibility for ensuring that tests of all types are performed according the established procedures and protocols.
• Oversees GBT's Operator Safety Training Program using data regarding operations to craft and implement an effective safety training program with the overall goal of reducing and eliminating accidents of any kind.
• Actively participates in the process of run-cutting and the development of driver assignments. Leads the periodic operating bidding process in accordance with bargaining agreements.
• Actively participates in GBT's Safety Committee, Service Review Committee, Run-cutting Committee, Passenger Advisory Committee, Safety, Risk Management Leadership Group, and Customer Service and Complaints Review Committee. Leads GBT's Accident Investigation Committee.
• Has bottom line responsibility for the complete and accurate preparation of payroll data information and data for timely distribution to the finance department. Maintains a strong working relation with the finance department staff.
• Monitors and ensures that all elements of GBT's Collective Bargaining Agreements are followed and that any and all discipline is conducted according to agreements in a fair, consistent and well documented manner.
• Maintains a good working relationship with the ATU Local 1336 Bargaining Units.
• Manages the department's vacation schedules in compliance with GBT's Union Contract.
• Has bottom line re