An Application Support Engineer is a professional who provides technical assistance and support for software applications - Creve Coeur, United States - Stellar Innovations

Stellar Innovations

Verified Company

Creve Coeur, United States

1 week ago

Posted by:

Meredith Sinclair

beBee Recruiter

Description

Application Support Engineer (m/w/d) at alltours Headquarters in Düsseldorf Full-time The alltours Group, with its several thousand employees, is one of the largest European tour operators and stands for the principle of high-quality travel at affordable prices - simple and fast.

We believe that travel expands perspectives and pursue our ambitious goals with great enthusiasm. We value an attractive work environment, a professional and familiar working atmosphere, and individual development opportunities for each individual.

For our headquarters in Düsseldorf, we are looking for an Application Support Engineer (m/w/d) to start as soon as possible.

Your challenge As an Application Support Engineer, you and your team colleagues are responsible for the operation and further development of our tourism systems.

You work closely with various departments as well as with other IT teams within our company. Your tasks Contact person for technical support of server-based tourism applications Ensuring trouble-free operation through regular monitoring of server and software performance Support in configuring our application landscape, including the installation of new upgrades and patches Proactive identification and correction of errors in application-related incidents in the booking software Responsibility for documentation and tracking of error correction and testing of solutions provided by development Contact person for our departments and interface to external service providers and partners Providing tools and support for end users for questions or problems Your qualifications Completed training as an IT specialist or a comparable education in the IT field, alternatively entry is also possible as an experienced user of tourism systems with a very good technical understanding Several years of professional experience in