Quality Assurance Engineer - Lake Elmo, United States - Carlisle Fluid Technologies

Carlisle Fluid Technologies Lake Elmo, United States

3 weeks ago

Description

Summary:

The Senior Quality Assurance Engineer role is a crucial part of the Carlisle Fluid Technologies (CFT) Twin Cities Operations leadership team covering the Oakdale and Blaine, MN facilities. The position reports to the Director of Operations and is responsible for driving the overall Quality Management System (QMS), and strategic and tactical quality performance for both facilities. This includes effective problem-solving, root cause analysis with corrective action implementations, and appropriate countermeasures with a Lean Manufacturing and PDCA (Plan-Do-Check-Act) methodology. This position will have a presence in the Oakdale and Blaine, MN facilities.

What you will do:

Manage the QMS and quality staff for both facilities in Oakdale and Blaine, MN
Leads all customer complaint investigations and is the CAPA subject matter expert regarding problem-solving techniques and solution implementation.
Lead and direct root cause investigations on internal and external quality concerns and manage the completion of Quality Notifications to include any assigned corrective action activities.
Works with Product Development and Manufacturing Engineering to build quality into CFTs processes.
Communicate with the customers quality personnel to coordinate quality requirements and resolutions as necessary
Identifies and pursues tactical and strategic quality initiatives.
Responsible for driving metrics and process improvements relating to quality
Provides leadership, direction, prioritization, and motivation to attain high levels of employee engagement regarding quality policies, initiatives and activities
Attends meetings (Production, Engineering, Project Kickoff, Postmortem, etc.) with preparation to provide input and updates as required
Keeps accurate documentation and performs statistical analysis on quality defects and trends to be shared with the whole organization regarding quality performance
Provides employee training, coaching, and development
Leads and supports CI (Continuous Improvement) and lean manufacturing activities/events related to quality
Identifies process performance improvement opportunities
Sets compliance requirements for raw materials, internal intermediate products, and supplier compliance
Maintains and complies with ISO accreditation requirements
Works with site functional leaders and project leaders to implement improvements to production processes that lead to overall increases in product quality
Works directly with Supply Chain to measure and gage supplier quality performance
Resolves employee issues through problem resolution
Manages departmental performance measures, including visual controls, and provides regular progress reports to manager
Conducts quality training/refresher training with site employees
Manages employee time regarding punching in and out, absenteeism, and vacation/sick time
Performs annual evaluation/performance reviews for team members
Complies with companys business and human resources policies; work rules; safety requirements; quality standards; standard operating procedures; CLIA, HIPAA, OIG requirements and applicable local, State, and Federal regulations
Responsible for hiring, supervising, assigning work, counseling, disciplining, coaching, training, evaluating, and terminating nonexempt staff members
Perform other responsibilities as needed and assigned

What you will need:

BS in quality, Engineering, Business Operations or equivalent or relevant work experience
5+ years of relevant experience in Quality, Engineering, and/or Operations
5+ years of supervision experience in a manufacturing environment
Experience in leading and maintaining an ISO 9001 certification and requirements
Experience in a Lean Manufacturing environment
Ability to think strategically, critically analyze details, and solicit facts through go-and-see direct observation and listening to team members
Demonstrated organizational, planning, and program/project management skills
Ability to build trusting relationships and communicate effectively at all organizational levels
Ability to manage multiple projects and changing priorities while working effectively in a team environment
Strong statistical analysis skills
Excellent communication skills and ability to communicate ideas with a clear understanding of the audience and gain commitments that are critical to organizational success
Fluent with MS Office (Excel and Word) required

How to Stand Out:

ASQ or CQE certification preferred
Blackbelt, Green Belt, or Lean Manufacturing certification
Certified ISO Auditor
Experience with Electromechanical assembly and testing
Experience with CNC machining
Ability to read blueprints and electrical schematics
Experience with ERP systems, EPICOR a plus
Excellent verbal and written communication skills
Ability to coach and train individuals
Ability to motivate and influence a team
Conflict management and interpersonal skills

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