Consumer & Business Service Specialist - West Broad - Richmond, United States - Virginia Credit Union
Description
Job Description:
PRIMARY FUNCTION:
Responsible for offering and selling financial products and services to both consumer and small business members.
Performs thorough needs assessments on members and small business prospects and members to grow and deepen member relationships while ensuring quality member service.
Primary focus is around small business lending, consumer lending, real estate lending, and building and growing a book of business.
JOB DUTIES AND RESPONSIBILITIES:
JOB QUALIFICATIONS:
Knowledge:
Demonstrates understanding of products and services offered by financial institutions with a primary focus on competitive business lending, products, and services.
Skills:
Satisfactory computer skills required.
Abilities:
Professional and effective communication and public relations skills, cross-selling, problem solving and interpersonal skills. Sound judgment. Ability to handle difficult situations. Ability to handle multiple tasks. Professional appearance and manner.
Minimum Education and Experience:
College graduate with concentration in business. May substitute work experience.
Preferred experience in business banking and building a book of business
Significant experience with a financial institution with an emphasis on sales
Must be able to be actively registered with the Nationwide Mortgage Licensing System and Registry (NMLS)
PHYSICAL REQUIREMENTS:
This job requires the ability to sit and stand for long periods of time.
This job requires occasionally lifting up to 50 pounds and/or up to 30 pounds frequently.
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