Shelter Assistant - West Bend, United States - Family Promise of Washington County, Inc.

Description

JOB SUMMARY:

The Shelter Assistant provides day & afternoon, ( or you can choose to pick up other open overnight) coverage including weekends and some holidays at Family Promise of Washington County.

Shelter Assistants insure a safe, secure, comfortable, and supportive shelter environment in a manner consistent with the philosophy, policies, and procedures of the program and agency.

ESSENTIAL FUNCTIONS:

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Orient new shelter guests to the facility. Assist with practical needs and create a comfortable living environment.
• Support the Case Manager and Operations Manager in working with clients to help them focus on the primary goal of securing their own housing.
• Promote activities to increase competence with independent living skills.
• Provide conflict resolution, crisis intervention, and supportive counseling as needed.
• Monitor social group activities, assist with volunteerlead activities and other special events.
• Answer telephone and respond to telephone inquiries. Provide resources and referrals for the Housing Hotline of Washington County.
• Monitor building security by checking that guests are safe and in their designated areas, appropriate doors are locked, and reviewing the security cameras throughout the shift.
• Complete cleaning and maintenance duties and shift specific support services.
• Supervise/assist clients in chore activities as needed.
• Provide coverage on rotation with other team members.
• Attend mandatory staff meetings and all required training sessions.

The hours may vary based on workload, and may be adjusted with Manager approval when needed.


Qualifications

• Preferred, but not a must: A minimum of one year of social work or human service experience working with one or more of the following: individuals experiencing homelessness, mental health related issues, substance abuse, domestic violence, and with those living in poverty.
• Minimum of a High School Diploma or GED required; Associates in Human Services or Bachelor's Degree in Social Work preferred.
• Excellent, verbal and written communication skills.
• Excellent organizational skills
• Confidence in handling confidential records.

Physical and Mental Requirements:

• Must be able to sit for long periods of time and work on a computer.
• Must be able to work on you feet.
• Must remain awake at all times.
• Must be able to lift up to 30 pounds.
• Must be able to think clearly and concisely.

Job Type:
Part-time


Pay:
$ $20.00 per hour


Expected hours:
per week


Patient demographics:

• Adults
• Children

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overnight shift
• Weekends as needed
• Weekends only

License/Certification:

• Driver's License (required)

Work Location:
In person