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    Sr. Field Service Engineer II - Garden City, United States - ASM International

    ASM International
    ASM International Garden City, United States

    3 weeks ago

    Default job background
    Description
    Requisition ID

    22654

    • Posted
    Idaho, US

    Boise

    On-site worker
    ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world's leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what's next.

    The talented, enthusiastic people at ASM are just like you: dedicated to improving people's lives and unlocking new potential.

    With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces.

    And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful.

    In fact, you will find our technology in every aspect of modern life:
    in AI, medical equipment, 5G, smartphones, autonomous driving, and more.

    Job Location:
    Boise, ID


    Perform installations, preventative maintenance, and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment at ASM's global customer locations.

    Create and maintain a high level of customer delight through advanced customer service skills, implementing fast, quality responses to internal and external customers while maintaining a safety-first mentality.

    Travel of 25% for both domestic and international locations may be required. Candidates must be eligible to work onsite at customer.
    Skills
    Basic troubleshooting techniques in repairing complex microprocessor-controlled electromechanical systems.
    Safety mentality
    Ability to work with hand tools
    Working knowledge of Oscilloscope's and DVM's
    Strong positive attitude with good customer service skills
    Clear and concise (English) verbal and written communications
    Knowledge of structured problem-solving techniques
    Working software knowledge of MS office
    Ability to work in a team environment
    Ability to work alone and/or with limited supervision
    Be able to interpret electronic / electro-mechanical schematics and drawing
    Education
    Minimum of an Associate Degree from an accredited school in electronics / electro-mechanical discipline or equivalent military technical training
    Experience
    1-year field service/customer support experience and/or 1 year manufacturing experience in final assembly or test of semiconductor capital equipment.

    Knowledge in any or all of the following areas is a plus: wafer fab, closed-loop gas, and vacuum control, RG induced plasma, electro-pneumatic controls, microprocessor-based controllers, robotics, basic concepts of software, toxic and/or flammable gasses and acids.

    At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best.

    We actively promote an inclusive and diverse culture that fosters trust and transparency.

    Our people are our power, and we value the differences between everyone because it is what make us better as a team.

    By embracing a wide range of perspectives, we enable a culture of continuous exploration and adoption of new ideas.

    At every step, we know that it is our valued people who enable us to deliver excellent products and service to our clients – and to make a meaningful difference in society.

    So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today To learn more about ASM, find us at and on

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