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Business Process Engineer - Bloomfield, United States - Cigna
Description
The Business Process Engineer role will drive Cigna Pharmacy/Core Solutions process initiatives, process improvements, and methodology alignments, all of which are critical to support business decisions.
Success in this role will require strong leadership skills and an ability to influence a diverse set of matrix partners towards achieving strategic goals.
Responsibilities This position will be responsible for managing process engineering, modeling & improvement initiatives within Cigna Pharmacy/Core Solutions Operations with direct responsibility for quality outcomesWork with operational/functional leaders to identify performance gaps, prioritize opportunities, facilitate the change and manage improvement roadmap for functional areaThe role will manage multiple complex projects entailing process modeling from start to finish, conducting interviews to establish current state processes, investigate and identify root causes of process performance drivers; correct or develop and document new processes to achieve improved performanceFacilitate cross-functional process improvement and act as a change agent and ensure process improvement activity is being communicated, understood, and supported within the organizationEstablish and maintain consistent processes, liaising with Cigna Pharmacy/Core Solutions business and technology partnersAnalyze existing business processes against new proposed solutions/initiatives and provide assessments and insights on impactPartner with Cigna Pharmacy/Core Solutions leaders to support process impacts for emerging programs and provide insights and recommendations for improvementCollaborate with teams to further consistency and enact change across enterprise, including tools, people, and processesQualifications Healthcare/Cigna Pharmacy/Core Solutions domain experience /knowledge a mustEnd to End Process Mapping skills are requiredWell-honed consulting skills enabling the individual to work with others to elicit information, to think objectively and analytically and to influence outcomes positively5+ years professional work experience in project management / process engineering /process modelingExperienced in business analytics or related fieldThink objectively and analytically and able to influence outcomes positivelyAbility to manage multiple complex projects at once, navigate organizational hierarchies and communicate effectivelyAbility to present to peers and leadership clearly and concisely, creating presentations and summaries of process engineering initiatives and recommendations to influence changeExcellent leadership skills including ability to think strategically, develop vision, and execute planFact-based problem solver with the ability to evaluate alternative courses of action and make sound management decisionsExperience with cross-functional initiatives, with a high degree of complexityHighly collaborative experience working with cross-functional initiatives, with high complexity to deliver a defined set of outcomes and objectivesOutstanding problem-solving, analytical, technical, financial, and interpersonal skillsAbility to develop trusting working partnerships with internal and external business and technology partnersAbility to be proactive and effect change, influence, persuade, and collaborate with operational areas with various levels of experience and responsibilityStrong managerial skills and ability to drive results through a teamAble to manage multiple priorities and execute with limited information and ambiguityLeverage data insights, experience and knowledge of business needs to identify or develop business and technical solutions, engage technology through appropriate channels to solve problemsStrong presentation skillsEffective under pressureAble to work independently and as part of a collaborative groupAbility to communicate status both written and oralProficient in Sharepoint, MS Excel, MS Visio, ConfluenceUnderstanding of key Cigna Pharmacy/Core Solutions financial conceptsAbout Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life.
We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.
Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email:for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible.
Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment.
These states include:
Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
