Care Manager for Homecare Agency - Oceanside, United States - Assisting Hands

Description

Benefits:

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Paid time off

About Us:Assisting Hands Serving Carlsbad and Oceanside provides homecare services in North County San Diego dedicated to enhancing the quality of life for our clients. We specialize in delivering personalized care solutions that empower individuals to maintain their independence and dignity in the comfort of their own homes. Our team is committed to providing compassionate, reliable, and professional care to meet the unique needs of each client we serve.

Position Overview:We are seeking a compassionate and experienced Care Manager to join our team. The Care Manager will work directly with our owners and will play a pivotal role in overseeing the delivery of care services to our clients, ensuring that their needs are met with the highest level of quality and professionalism. This individual will be responsible for coordinating care plans, assessing client needs, supervising caregivers, and serving as a liaison between clients, caregivers, and other healthcare professionals.

Responsibilities:Conduct comprehensive assessments of client needs and develop individualized care plans in collaboration with clients, their families, and other healthcare professionals.

Coordinate and schedule care services based on client preferences, availability of caregivers, and specific care requirements.

Recruit, train, supervise, and evaluate caregivers to ensure they deliver care in accordance with company policies, procedures, and standards.

Conduct regular home visits to assess client satisfaction, monitor the effectiveness of care plans, and address any concerns or issues that may arise.

Serve as a point of contact for clients and their families, providing support, guidance, and advocacy as needed.

Collaborate with healthcare providers, including physicians, nurses, therapists, and social workers, to coordinate and integrate care services effectively.

Maintain accurate and up-to-date documentation of client assessments, care plans, and service delivery in accordance with regulatory requirements and company standards.

Participate in quality improvement initiatives and ongoing professional development activities to enhance skills and knowledge in the field of homecare.

Be willing to serve as a back-up caregiver in the event of staff call-offs/uncovered shifts.

Be willing to be on call or work occasional weekends as needed.

Qualifications:Bachelor's degree in nursing, social work, healthcare administration, or a related field is highly preferred.

Minimum of 3 years of experience in care management, case management, or a similar role in the healthcare industry.

Strong interpersonal, communication, and leadership skills with the ability to collaborate effectively with clients, caregivers, and administrative team members.

Knowledge of California homecare regulations, policies, and procedures.

Proficiency in computer skills, including Microsoft Office applications. Experience with care management and scheduling software highly preferred.

Valid driver's license and reliable transportation.

Compassionate, empathetic, and patient-centered approach to care management.

Assisting Hands is a dynamic, fast growing, homecare agency in north San Diego County. We offer opportunities for professional growth and advancement in a highly collaborative environment working with owners dedicated to providing the best care possible to our clients, as well as a supportive and nurturing work environment for each of our caregiver team members. If you are passionate about making a positive difference in the lives of others and possess the skills and qualifications outlined above, we invite you to join our team at Assisting Hands Homecare. Please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for this position.

Compensation: $ $42.50 per hour

Assisting Hands Home Care prides itself on offering compassionate, dependable home care to their clients across the US. Their unparalleled reputation of quality home care covers a broad spectrum of services ranging from aging care for the elderly, post-surgery care, transitional care from a hospital or rehab, to post maternity care for those mothers who need care after the birth of their child.

Aside from the company's mission for quality home care and passion for the value of family, one of the other reasons that Assisting Hands has provided such exceptional care to their clients is due to their high standards for hiring.

According to the company's Vice President, Gail Stout, Assisting Hands Home Care believes that the caregivers are the face of the company. "Our agencies hire caregivers that first and foremost align with our company's core values." Gail went on to explain that their agencies do a complete interview process of each hiring candidate. "We look for the three most important qualities in our caregivers which is professionalism, empathy, and strong communication skills." Additionally, the agencies do a comprehensive background screening, training and verification of skill competency. "Each AHHC agency has a robust pool of caregivers but we are always looking to hire additional caregivers that meet our guidelines and criteria for caring for our clients," Gail said.

According to some of the agencies' caregivers, Assisting Hands motivates their employees to give the best care possible. "They treat their caregivers with very high standards," said Fatima L. She went on to say that the company strives to provide quality care to their clients for all their individual needs. "Because of this quality care it makes a great difference to all elderly clients and their families."

Some of the other comments made by various Assisting Hands caregivers are "I applaud this company for the high standards and ethics that I have witnessed..." - Julie J.

"I have worked for home care companies in the past and none of them are at all like Assisting Hands Home Care. I feel like a genuinely valued employee." Kelsey L.

"What I have experienced since working at AHHC is that the company truly cares about its clients just as well as its employees. They are always willing to help and go the extra mile to meet everyone's needs." LaEasha G.

Assisting Hands Home Care and their employees believe that there is value to offering dependable care and compassion to those in need which is witnessed on a daily basis by both the staff and the clients. No matter what service is being provided, from light housekeeping and making meals to helping with bathing and grooming needs, caring for others with dignity and dedication is paramount to Assisting Hands Home Care which is reflected in AHHC caregivers.