thomell smith

Oceanside Morro Group Home, Oceanside, CA       Jan 2007 – Nov 2007

Responsibilities provide personal assistance to residents including toileting, incontinence care, bathing, dressing, personal hygiene assistance, and ambulation and transferring.  Follows the resident service plan and flow sheet when providing care-related disabilities associated with stroke, dementia, or deafness. 24-hour Care assisted living companion medication reminder shopping and driving. I assist with activities of daily living, dressing, grooming, medication monitoring, administering, meal preparation, and some cleaning. I offer wellness programs that include daily physical and social activities. 

Instructional Aide: Travelling to school sites as required for the purpose of performing services at varied sites. Support autism and instructional methodologies. Perform basic math, including calculations using fractions, and assist with understanding seemingly complex, multi-step written and oral instructions. Special needs children K-12 are faced with behavioral and emotional challenges. 

Job Title: Staff Aide; Working independently to assist the instructor by doing one with K-12 higher school students who are moderately to severely challenged. Help with personal hygiene, Supervise pupils at assemblies and on field trips, in the after-school program. Assist with social and academic handles unusual problems under difficult circumstances in what is sometimes an unsettled environment. Performed daily academic instructions to improve classroom behavior and enhance learning skills. Instructional methodologies and tutorial procedures and practices for students with pervasive developmental disorders; data collection strategies; behavioral principles and social interaction facilitation. Learn structured teaching principles. Meetings scheduled activities daily using Microsoft Outlook. 

Job Title: Call Center Emergency Services Dispatch Process. (Contractor) customers service representative; call center Emergency services dispatch process. Responsibilities for performing multi-task clerical duties such as screening telephone calls, identifying, and verifying patient eligibility, and entering data for submitting claims. Verified address, and customer income, and assisted with emergency concerns. Greeting, assisting, and providing information to customers. Confidential sensitive information while maintaining all documents files and databases successfully working multiple tasks asking open-ended questions and maintaining expressing high volume communicated of standards. FEMA Hurricane Katrina Work in support of budget analysis and administration, budget formulation, compiling, consolidating, checking, and arranging funds. You may perform a variety of administrative duties such as the following: preparing and distributing daily and weekly reports. 

Ability to manage files, records, or items by arranging information or materials following a certain order business culture applying administrative judgment, the use of a wide range of clinical flow processes relating to access to care across human caring daily input 100-calls processor platform existing clinic procedures based on current guidelines. Data entry administrative clerical support remotely as well onsite.

 I’ve gained experience in education schools environments medical offices, hospitals, inpatient/outpatient clinics, and medical facilities that provide patient care. scheduling, canceling, and re-scheduling patients' appointments and/or consults; entering no-show information and appointment cancellation information, sending appointment notifications, instructions, and reminder/cancellation letters to patients, checking in patients arriving for their appointments. Performs general filing, completes initial paperwork for walk-in "triage" patients, notifies the appropriate nursing staff members, and brings urgent matters to the immediate attention of nursing or physician staff, 

Verifying and updating demographic and performing basic eligibility, co-pays, and preauthorization requirements for specific coverage and insurance capture. Restocking flyers and or brochures, being mindful of those that have been waiting longer than 15 minutes. 

COMPUTER SKILLS/TYPING & DATA ENTRY   

Microsoft Word, Excel, PowerPoint, Outlook, Windows and Internet, Lotus Notes, Access, Project, Publisher; WordPerfect, LOTUS 1-2-3; Desktop Publishing, Quark Press, Macromedia software, Media-100, Quark, HTML compliance/regulatory with knowledge in medical records and terminology, (Flash, Action, Script) FTP, networking, fundamentals management, marketing personal selling, advertising, business promotion, business import & export. Airline CSR: Apollo. Typing speed 50wpm and 10-type 9000 keystrokes 

Healthcare patient care services / HIPAA

Administrative clerical support

graphics/ web designer HTML

k-12 school districts

special ed