Oit Switchboard/service Desk - La Verne, United States - University of La Verne

University of La Verne
University of La Verne
Verified Company
La Verne, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Student Position Type Non Federal Work Study/La Verne Work Appointment Type Regular FTE Work Schedule

This position has a flexible number of hours, with a maximum of 20 per week.

Student workers are needed as early as 7:30am.

Service Desk closes at 8:00pm.

Saturday hours are from 8:00am to 1:00pm.

This position is 100% on campus.

Department Manager Hiring Manager Brian Parker Number of Vacancies Multiple

Position Summary Information for Announcement


University Overview

Diversity Statement

  • The University supports a diverse and inclusive environment where students recognize and benefit from the life experiences and viewpoints of other students, faculty, and staff. Diversity is an active and intentional practice that supports difference and multiplicity to expand knowledge, educate capable citizens, develop the whole person, and serve our local and global communities. Promoting and sustaining diversity is a commitment to educational quality and the creation of positive, respectful learning communities.
    Job Description Summary
  • All OIT student workers are required to work on the Service Desk as well as the switchboard.
  • The switchboard handles all incoming calls to the University and reroutes them to the appropriate department.

Specific Duties

  • Assist users with password changes and other firstlevel support.
  • Route phone calls to appropriate department/person.

Minimum Qualifications

  • Must speak and write English clearly.
  • Must be a current ULV student

Preferred Qualifications

Benefits Summary

Employees are eligible for the following benefits:

One hour of Paid Sick Leave for every 30 hours worked, with a maximum accrual of 24 hours of Paid Sick Leave per year and capped at 48 hours.


University of La Verne Defined Contribution Retirement Plan - can contribute employee voluntary contributions, excluding wages derived from federal work study funds.


In accordance with the Affordable Care Act (ACA), employees who work an average of 30 or more hours per week, will be eligible for medical coverage through the University of La Verne.

Covered under the University of La Verne Workers Compensation Insurance.


Location

  • La Verne Main Campus
    If Other, please specify.
Hiring Pay Rate


Hourly Rate
- $16.00Posting Detail Information


Posting Number
SE
Special Instructions to Applicants

  • Must also complete Student Information Form and Availability sheet (Available upon request).
    Open Date

Close Date

Open Until Filled

  • Yes
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