Jobs
>
Harrisburg

    Technician II, Information Technology - Harrisburg, United States - Company-wide

    Company-wide
    Company-wide Harrisburg, United States

    1 week ago

    Default job background
    Full time
    Description

    Job Description

    Company Overview

    is a full-service professional services consulting firm providing creative design, planning, and environmental solutions to the challenges of everyday life. Since 1946, we've focused on our relationships with people—our employees, our clients, and the communities we serve. Our matters because our people matter. We strive to create pathways for career advancement that suit the individual. We embrace the cultural shift toward a greater work-life balance.

    Position Summary

    The Information Technology group maintains the computer hardware and networks of McCormick Taylor. Our goal is to provide our end users prompt technical support, ensuring the smooth and efficient operation of technology throughout the company. Under the direction of the Senior Technician and using established processes and procedures, the Technician II will triage and resolve end user trouble tickets submitted through a web-based HelpDesk platform. This is a hybrid position, with the ability to work both in-person and remote. This position is expected to have multiple days per week in-person. Technical support to end users is provided both onsite and remotely over the phone, chat or via email. This position also monitors and maintains company computer systems including the installation and configuration of hardware, software, and peripherals.

    Job Requirements

    Responsibilities

  • Provide timely and efficient resolution for Help Desk service tickets
  • Offer daily operations and system support to personnel
  • Install and configure computer hardware, peripherals, software, systems
  • Verify functionality of computer systems, software, copy/print systems, and connectivity
  • Test new technologies
  • Maintain accurate documentation of IT procedures
  • Maintain accurate equipment schedules for deployed hardware
  • Manage companywide copier, printer fleet and managed print services
  • Create, plan and carry out end user webinar-based training sessions on various IT related topics
  • Assess company technology on a regular basis to ensure it continues to meet necessary demands
  • Offer suggestions for possible upgrades and technology changes

    • Qualifications

  • 3 to 5 years of recent computer, software and connectivity troubleshooting experience
  • BSc/BA in IT, Computer Science or relevant field
  • Must be resourceful and able to take initiative in a dynamic environment
  • Ability to diagnose and resolve technical problems effectively and efficiently
  • Advanced knowledge of current Microsoft Office 365 Suite and computer hardware
  • Familiarity with network troubleshooting
  • Professional customer service skills
  • Ability and willingness to work in an environment providing 24x7x365 support
  • Ability to travel to various company offices as needed

    • We value your interest in our organization At McCormick Taylor, our people are our greatest asset. If you join us, we hope for the opportunity to grow and succeed together. We offer an unparalleled, comprehensive benefits package—including no-deductible medical plans, free vision and dental plans, programs to enhance work-life balance, and flexible and hybrid work schedules.

  • Commonwealth of PA

    Information Technology Generalist 1

    1 week ago

    Commonwealth of PA Dauphin County, PA, United States

    **THE POSITION**: · Are you looking for an opportunity to utilize your experience and knowledge in the Information Technology (IT) field? If so, look no further The Health and Human Services (HHS) IT Delivery Center provides end-to-end IT services to all staff in the Department o ...

  • Commonwealth of PA

    Information Technology Generalist 1

    1 week ago

    Commonwealth of PA Dauphin County, PA, United States

    **THE POSITION**: · Are you a motivated professional with a strong IT background? The Health and Human Services (HHS) IT Delivery Center is seeking an Information Technology Generalist 1 to join our team. This position will give you the opportunity to provide end-to-end IT servic ...

  • Commonwealth of PA

    Information Technology Generalist 2

    2 weeks ago

    Commonwealth of PA Dauphin County, PA, United States

    **THE POSITION**: · **DESCRIPTION OF WORK**: · In this role you will serve as a quality assurance controller and will work with the unit responsible for testing new and modified software programs and systems. Conducting meetings with a variety of staff including business leads, u ...

  • Commonwealth of PA

    Information Technology Generalist 1

    1 day ago

    Commonwealth of PA Dauphin County, PA, United States

    **THE POSITION**: · Are you looking for an exciting opportunity to utilize your experience and knowledge in the information technology (IT) field? If so, look no further The Health and Human Services (HHS) IT Delivery Center provides end-to-end IT services to all staff in the Dep ...

  • Commonwealth of PA

    Information Technology Generalist 1

    1 day ago

    Commonwealth of PA Dauphin County, PA, United States

    **THE POSITION**: · **DESCRIPTION OF WORK**: · - As an Information Technology Generalist 1, you will provide second-level support and overflow support for items covered by the IT Help Desk. Primary functions include conducting software installations, upgrades, configurations, and ...

  • Commonwealth of PA

    Director of Information Technology, Phiea

    2 days ago

    Commonwealth of PA Dauphin County, PA, United States

    **THE POSITION**: · **DESCRIPTION OF WORK**: · The Director of Technology (IT) is a key role within the Pennsylvania Health Insurance Exchange Authority (PHIEA), known as Pennie, which is an independent state agency. The work of this position focuses on maintaining and enhancing ...

  • Commonwealth of PA

    Information Technology Generalist Administrator 1

    1 week ago

    Commonwealth of PA Dauphin County, PA, United States

    **THE POSITION**: · Are you looking for a rewarding and challenging information technology opportunity where you will lead and manage major technology-based procurement initiatives for state agencies? The Health and Human Services Information Technology Delivery Center (HHS ITDC) ...

  • Commonwealth of PA

    Asset Manager, Information Technology Generalist

    1 week ago

    Commonwealth of PA Dauphin County, PA, United States

    **THE POSITION**: · **DESCRIPTION OF WORK**: · As an Information Technology Generalist Administrator 1, you will have the opportunity to serve as an Asset Manager for the CEDC within the Enterprise Technology Services Office. You will be responsible for software and hardware inve ...

  • Amentum

    Information Technology

    2 weeks ago

    Amentum Harrisburg, United States

    Amentum, a large government contract company, is seeking a Information Technology (IT) Manager for a pending contract award in Haiti. This position will be based remote, but will travel to Haiti as needed to support this contract. · POSITION SUMMARY · The IT Manager is responsibl ...

  • Commonwealth of Pennsylvania

    Information Technology Intern

    2 weeks ago

    Commonwealth of Pennsylvania Harrisburg, United States

    Reference #: THE POSITION Looking for a paid Information Technology (IT) internship? We have you covered Infrastructure and Economic Development Technology Services Office support teams are seeking interns to assist with supporting PennDOT's IBM Mainframe Operations and assist wi ...

  • D and H Distributing Co

    Information Technology Director

    4 weeks ago

    D and H Distributing Co Harrisburg, PA, United States Full time

    Join a 100+ Year old and growing electronics and technology company based in Harrisburg, PA that offers an employee stock ownership plan, competitive pay, an excellent benefits package and paid time off to volunteer in the community. · We feel strongly about giving back to the c ...

  • Commonwealth of Pennsylvania

    Information Technology Technician

    4 days ago

    Commonwealth of Pennsylvania Harrisburg, United States

    Reference #: THE POSITION Do you have IT experience and want to put your skills to good use in public service? The Pennsylvania State Police is seeking an Information Technology Technician to assist with technical issues with Commonwealth IT devices, systems, and services. Apply ...

  • Commonwealth of Pennsylvania

    Information Technology Technician

    1 week ago

    Commonwealth of Pennsylvania Harrisburg, United States

    Reference #: THE POSITION The Pennsylvania Liquor Control Board (PLCB) has an exciting opportunity for a professional Information Technology Technician in the Enterprise Integration Quality Assurance and Testing Division. In this position you will work as a technical support spec ...

  • D-H Medical Center

    Information Technology Training Specialist

    2 weeks ago

    D-H Medical Center Lebanon, United States

    **Overview** · **Responsibilities** · **Analysis** · Leverage feedback & data to create learning modules and evaluate effectiveness. Collaborate with members of this team and stakeholders to ensure material meets desired outcomes. · **Design** · Design learning solutions based on ...

  • Commonwealth of Pennsylvania

    Information Technology Generalist 1

    22 hours ago

    Commonwealth of Pennsylvania Harrisburg, United States

    THE POSITION · The Pennsylvania Liquor Control Board (PLCB) has an exciting opportunity for a professional Information Technology (IT) Generalist 1 in the Information Technology Services (ITS), Services & Support Division. We are looking for an ambitious candidate to provide tec ...

  • Commonwealth of Pennsylvania

    Information Technology Generalist 1

    12 hours ago

    Commonwealth of Pennsylvania Harrisburg, United States

    · THE POSITION · The Pennsylvania Liquor Control Board (PLCB) has an exciting opportunity for a professional Information Technology (IT) Generalist 1 in the Information Technology Services (ITS), Services & Support Division. We are looking for an ambitious candidate to provide ...

  • Commonwealth of Pennsylvania

    Information Technology Generalist 1

    2 weeks ago

    Commonwealth of Pennsylvania Harrisburg, United States

    THE POSITION · Are you looking for an exciting opportunity to utilize your experience and knowledge in the information technology (IT) field? If so, look no further The Health and Human Services (HHS) IT Delivery Center provides end-to-end IT services to all staff in the Departm ...

  • Commonwealth of Pennsylvania

    Director of Information Technology, PHIEA

    5 days ago

    Commonwealth of Pennsylvania Harrisburg, United States

    Commonwealth of Pennsylvania · Director of Information Technology, PHIEA · Harrisburg , · Pennsylvania · Apply Now · Reference #: THE POSITIONAre you a leader of information technology who possesses solid analytical and problem-solving skills with the ability to manage multi ...

  • Commonwealth of Pennsylvania

    Information Technology Generalist 2

    1 week ago

    Commonwealth of Pennsylvania Harrisburg, United States

    THE POSITION · The Pennsylvania Liquor Control Board (PLCB) has an exciting opportunity for a professional Information Technology Generalist 2 in the Enterprise Integration, Quality Assurance, and Testing Division. The ideal candidate will have experience with public speaking, t ...

  • Commonwealth of Pennsylvania

    Director of Information Technology, PHIEA

    2 days ago

    Commonwealth of Pennsylvania Harrisburg, United States

    THE POSITION · Are you a technology leader who has worked to bring programs to life through consumer-friendly software? Do you possess solid analytical and problem-solving skills with the ability to manage multiple complex priority projects? Would you enjoy utilizing your techni ...