- Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID
- Verify and document insurance information as defined by current business practices
- Accurate and timely scheduling of new and existing patients in the current practice management system
- Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments
- Chart preparation and management
- Maintain a working knowledge of health care plan requirements and health plan networks
- Maintain timely communication with patients, families, and staff
- Any and all other duties as assigned
- High School diploma/GED or equivalent
- Proficient in Microsoft Word, Outlook, and Excel
- Customer Service experience required
- Administrative or Medical Office experience preferred
- Comply with company policies, procedures, practices and business ethics guidelines.
- Complete job required training.
- Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
- Demonstrate prompt and reliable attendance
- Work in the clinic during business hours
- Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
- Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
- Communicate and interact in a respectful and professional manner
- Prioritize workload while being flexible to meet the expectations of the daily operations
- Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
- Understand and execute a variety of instructions
- Effectively operate equipment and communicate on and operate the phone system
- Work independently with minimal supervision
- Travel to other work locations, if required
- Integrity - Do the right thing and take responsibility for what you do and say
- Service - Consistently contribute to deliver an exceptional experience
- Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
- Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
- Teamwork - Be a part of the whole; support each other positively
- Clinic setting
- i-Health is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
- This position description will be reviewed periodically as duties and responsibilities change. Essential and Additional Job Functions are subject to modification.
-
Customer Service Representative
1 day ago
Qik n EZ Bloomington, United States**Customer Service Representative **(CSR/Cashier/Team Member/Retail) · **Are you looking for a job opportunity with great benefits, advancement opportunities, and weekly pay? Look no further Qik n' EZ is hiring Customer Service Representatives in your local area of Bloomington, I ...
-
Customer Service Representative
4 days ago
Ambassador Animal Hospital Bloomington, United StatesWe are seeking a Receptionist/Customer Service Representative to join our team. The receptionist is the client's first contact when calling or visiting the practice and as such represents the professional image of the practice to callers and visitors. The receptionist answers tel ...
-
Customer Service Representative
1 day ago
Kraemer Brothers Plain, United StatesThe roles and responsibilities of a Customer Service Representative are as follows: · - TMW: CSR's and CSM's will be given specific drivers to update daily in TMW. TMW will be required to be updated every day for the previous day's work. This means Monday TMW will be completed by ...
-
Customer Service Representative
1 week ago
Kruger Animal Hospital Bloomington, United States_**INTRODUCTION**_ · As a CSR, duties will include but may not be limited to keeping accurate medical records, clerical work, and client education, promotion of hospital products and services and team support of The Medical Director, The Practice Manager, The Lead CSR and all oth ...
-
patient services representative
4 days ago
Twin Cities Pain Clinic Burnsville, MN , USA, United StatesPosition Title: Patient Services Representative · Supervisor: Patient Services Manager · FLSA Status: Non-Exempt · Mission: · To provide our patients and community the most innovative and breakthrough treatment options to improve overall health and wellness. · Values: · Innovatio ...
-
Customer Service Representative
2 days ago
Bosch Group Inc Burnsville, United States**Customer Service Representative** · 12000 Portland Ave. S. - Suite 200, Burnsville, MN, United States · Full-time · Legal Entity: Bosch Security Systems Inc. · **Company Description** · Bosch Service Solutions | Providing Innovative Service Solutions Worldwide · Bosch Ser ...
-
Customer Service Representative
1 week ago
Bosch Group Inc Burnsville, United States**Customer Service Representative - Events Coordinator** · 12000 Portland Ave. S. - Suite 200, Burnsville, MN, United States · Full-time · Legal Entity: Bosch Security Systems Inc. · **Company Description** · Bosch Service Solutions | Providing Innovative Service Solutions W ...
-
patient services representative
1 week ago
Revo Health Burnsville, MN , USA, United StatesThe Patient Services Representative is responsible for patient registration and check in as well as clinical support duties. · Part-time role, alternating Saturdays 8 am - 8 pm out of our Burnsville & Eagan locations. · A $1,500.00 sign-on bonus will be offered, payable on first ...
-
Patient Services Representative
1 week ago
Twin Cities Orthopedics Burnsville, United StatesThe Patient Services Representative is responsible for patient registration and check in as well as clinical support duties. · Part-time role, .7 , alternating. Saturday 8 am - 8 pm Burnsville, Monday, Wednesday & Thursday 8 am - 5 pm Burnsville & Eagan locations and opportuniti ...
-
Patient Services Representative
2 weeks ago
i-Health Burnsville, United States Regular, Part time· The Patient Services Representative is responsible for patient registration and check in as well as clinical support duties. · Part-time role, .7 FTE. role, alternating. Saturday 8 am - 8 pm Burnsville, Monday, Wednesday & Thursday 8 am - 5 pm Burnsville & Eagan locations and ...
-
Customer Service Representative
1 week ago
Hayloft Property Management Burnsville, United StatesJob Description · Job DescriptionHayloft Property Management Company is looking for a Customer Service Representative to join our existing top-notch team located in Burnsville, MN. · If you're hard-working and dedicated, we have a place and you'll be the perfect fit for our team. ...
-
Customer Service Representative
6 days ago
TECNAVIA PRESS INC Burnsville, United StatesJob Description · Job DescriptionTecnavia is hiring a Customer Service Representative to join our Customer Service team working with the largest media companies in North America. Innovation, reliability and commitment have guided us for over 20 years in the e-publishing industry. ...
-
Patient Services Representative
2 weeks ago
Twin Cities Orthopedics Burnsville, United StatesThe Patient Services Representative is responsible for patient registration and check in as well as clinical support duties. Part-time role, .7 , alternating. Saturday 8 am - 8 pm Burnsville, Monday, Wednesday & Thursday 8 am - 5 pm Burnsville & Eagan locations and opportunities ...
-
Customer Service Representative
2 days ago
Hayloft Property Management Burnsville, United StatesJob Description · Job DescriptionHayloft Property Management Company is looking for a Customer Service Representative to join our existing top-notch team located in Burnsville, MN. · If you're hard-working and dedicated, we have a place and you'll be the perfect fit for our team. ...
-
Customer Service Representative
4 days ago
Nextten Stauer, LLC Burnsville, United StatesJob Description · Job DescriptionStauer is currently seeking enthusiastic, friendly, and customer-focused individuals to join our Customer Service operations team at our Burnsville, MN location on a seasonal basis. · This position is initially a seasonal opportunity to support ou ...
-
Customer Service Representative
6 days ago
Brian Welke-Farmers Insurance Agency Burnsville, United StatesJob Description · Job DescriptionAre you looking for an opportunity to put your skills to better use? · Brian Welke-Farmers Insurance Agency in BURNSVILLE, Minnesota, is looking for a positive, enthusiastic individual to join our outstanding team as a Full-Time Insurance Customer ...
-
Customer Service Representative
6 days ago
Bob Boldt HVAC Burnsville, United StatesWould you enjoy helping customers over the phone in a fast-paced office environment? Are you ready to step into a rewarding role where your exceptional customer service skills will make a significant impact? Bob Boldt HVAC in Burnsville, MN is currently seeking a full-time Custom ...
-
Customer Service Representative
1 week ago
NebulaWorks White Bear Lake, United StatesThe ALH Group is one of the leading insurance and financial services companies in Germany. With around 3,000 employees, we are the foundation of our success and provide excellent service, individual advice, and long-term satisfaction for our customers on a daily basis. · We are c ...
-
Customer Service Representative
4 days ago
Bob Boldt HVAC Burnsville, United StatesJob Description · Job DescriptionWould you enjoy helping customers over the phone in a fast-paced office environment? Are you ready to step into a rewarding role where your exceptional customer service skills will make a significant impact? Bob Boldt HVAC in Burnsville, MN is cur ...
-
Customer Service Representative
5 days ago
Corner Home Medical Robbinsdale, United StatesCorner Home Medical is a family owned and operated business to service Minnesota and its surrounding areas with the best quality care for providing durable medical equipment to those in need. · Do you love working with people? We are in the business of helping and assisting peopl ...
Patient Services Representative - Burnsville, United States - i-Health Inc
Description
The Patient Services Representative is responsible for patient registration and check in as well as clinical support duties.
Part-time role, .7 FTE. role, alternating. Saturday 8 am - 8 pm Burnsville, Monday, Wednesday & Thursday 8 am - 5 pm Burnsville & Eagan locations and opportunities to pick up extra shifts as needed.
A $1500 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for sign-on bonus.
Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.
Essential Functions:
Education and Experience Requirements:
Essential Requirements:
Ability to:
Performance Expectations - i-Health's Core Values:
Environmental Conditions:
Notes