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Miramar

    Manager, IT Systems Engineering - Miramar, United States - Insight Global

    Insight Global
    Insight Global Miramar, United States

    3 weeks ago

    Insight Global background
    Accounting / Finance
    Description

    Qualifications

    • Bachelor's Degree in Computer Science, Information Technology or other relevant degree or equivalent experience is required.
    • 8-10 years of experience required.
    • Strong architectural knowledge of data center and network deployments in large-scale, highly-available environments. Experience conducting cost benefit analyses and leveraging results to drive technology solutions. Possesses a strong technical knowledge of VMWare, Windows Server, Oracle Enterprise, Linux, Azure, and Cisco.

    Duties & Responsibilities

    • Responsible for managing systems operations and strategy in a 24x7 operating environment.
    • Plans, coordinates, directs, and designs all operational activities of the IT Systems Engineering team.
    • Provides technical direction and support for IT technical solutions that enhance mission-critical business operations.
    • Responsible for developing, implementing, and maintaining industry best practices to secure information technology systems across the entire organization.
    • Continually focusing on developing strategies and procedures to maintain secure system defenses against unauthorized access to external and internal networks, servers, and applications.
    • Consistent exercise of independent judgment and discretion in matters of significance and cost.
    • Oversee technical designs providing high levels of reliability for systems while complying with enterprise architecture and security standards, industry regulations and best practices.
    • Works closely with decision makers within IT and other departments to identify, recommend, develop, implement, and support cost-effective technology solutions.
    • Serves as primary point of contact and liaison between IT Systems Engineering and other teams.
    • Creates strong cross-functional business relationships to understand the organizational needs.
    • Manages all the deliverables to ensure adherence to deadlines, specifications, and budgets.
    • Manage relationship with managed service providers to ensure operational excellence.
    • Implements performance metrics, SLA monitoring, and prepares periodic reports.
    • Monitors and tracks project progress and reports findings to leadership.
    • Ensures staff keeps current with technological developments within the industry.
    • Manages professional employees, conducting work performance reviews and ensures work performance is adhering to company standards.
    • Provide after-hours support to perform maintenance, upgrades, patches, and incident support.
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